Call Number (LC) Title Results
HF5415.5 .B3677 2005eb Sense and respond : the journey to customer purpose / 1
HF5415.5 .B368 1994 The innovation edge : creating strategic breakthroughs using the voice of the customer / 1
HF5415.5 .B36823 2009 Creating & delivering your value proposition : managing customer experience for profit / 1
HF5415.5 .B368233 2017 Selling your value proposition : how to transform your business into a selling organization / 1
HF5415.5 .B3683 2001 Secrets of customer relationship management : it's all about how you make them feel / 2
HF5415.5 .B37 2015eb Customer experience for dummies / 1
HF5415.5 .B375 2011 Beyond the familiar : long-term growth through customer focus and innovation / 1
HF5415.5 .B375 2011eb Beyond the familiar : long-term growth through customer focus and innovation / 1
HF5415.5 .B43 2013 Microsoft Dynamics CRM API development for online and on-premise environments
Microsoft Dynamics CRM API development for online and on-premise environments / 		3
HF5415.5 .B436 1992 Managing knock your socks off service / 2
HF5415.5 .B436 2007eb Managing knock your socks off service / 1
HF5415.5 .B438 2009 Take their breath away : how imaginative service creates devoted customers / 1
HF5415.5.B43835 2011 Wired and Dangerous : How Your Customers Have Changed and What to Do About It. 1
HF5415.5 .B43835 2011eb Wired and dangerous : how your customers have changed and what to do about it / 1
HF5415.5 .B44 Design and operation of customer service systems / 2
HF5415.5 .B44 2009 The customer rules : the 14 indespensible, irrefutable, and indisputable qualities of the greatest service companies in the world / 1
HF5415.5 .B44 2009eb The customer rules : the 14 indispensable, irrefutable, and indisputable qualities of the greatest companies in the world / 1
HF5415.5 .B443 2009 Behind the Cloud : the Untold Story of How Salesforce.com Went from Idea to Billion-Dollar Company-and Revolutionized an Industry.
Behind the cloud : the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry / 		2
HF5415.5 .B443 2009eb Behind the cloud : the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry / 2
HF5415.5 .B45 2007eb How to talk to customers : create a great impression every time with MAGIC / 1