Call Number (LC) Title Results
HF5415.525 .Z53 2010 Game-based marketing : inspire customer loyalty through rewards, challenges, and contests / 1
HF5415.525 .Z55 2020 Loyalty management : from loyalty programs to omnichannel customer experiences / 1
HF5415.525 ebook Cómo conquistar y mantener la fidelidad de sus clientes : 7 métodos para tener exito más rápidamente en periodos difíciles /
Fidelización de clientes / 		2
HF5415.527 Crafting the customer experience for people not like you : how to delight and engage the customers your competitors don't understand /
The expansion sale : four must-win conversations to keep and grow your customers / 		5
HF5415.527 .C37 2006eb Capturing customer equity : moving from products to customers / 1
HF5415.527 .M33 2013eb online Crafting the customer experience for people not like you : how to delight and engage the customers your competitors don't understand / 2
HF5415.527 .P56 2009 Do you want to keep your customers forever? / 1
HF5415.53 Service level agreements : winning a competitive edge for support & supply services / 1
HF5415.53 .H39 1996 Internal service excellence : a manager's guide to building world-class internal service unit performance / 1
HF5415.53 .L83 1998 Shared services: achieving higher levels of performance / 1
HF5415.53 .L83x 1998 Shared services: achieving higher levels of performance / 1
HF5415.53 .N343 2013 Secrets of Service Level Management : a process owner's guide. 1
HF5415.53 .S78 2000eb Foundations of service level management / 1
HF5415.55 Transform Customer Experience : How to achieve customer success and create exceptional CX /
CRM systems in industrial companies : intra- and inter-organizational effects /
Using social media in business disputes : until recently, the mere threat of litigation and the prospect of a prolonged and costly lawsuit was often all that it took to persuade a smaller business to acquiesce to a larger competitor's legal demands. But that's changing /
Scaling customer success : building the customer success center of excellence /
Relationship marketing in the digital age /
Transforming relationship marketing : strategies and business models in the digital age /
Market Your Way to Growth : 8 Ways to Win.
Transform customer experience : how to achieve customer success and create exceptional CX /
Brand advocates : turning enthusiastic customers into a powerful marketing force /
Customer Relationship Management (CRM) for Medium and Small Enterprises : How to Find the Right Solution for Effectively Connecting with Your Customers.
The come back culture : 10 business practices that create lifelong customers /
Customer-centric marketing : build relationships, create advocates and influence your consumers /
Supplier relationship management : unlocking the hidden value in your supply base /
WIDEST NET unlock untapped markets and discover new customers right in front of you.
The referral of a lifetime : never make a cold call again! /
Customer engagement marketing /
The Connected Company /
L'étude de la relation client : Le marketing scientifique à l'usage des managers.
Scaling Customer Success Building the Customer Success Center of Excellence /
The book of business awesome : how engaging your customers and employees can make your business thrive /
TRANSFORMING RELATIONSHIP MARKETING : strategies and business models in the.
Relationship Marketing : a Consumer Experience Approach.
The intuitive customer 7 imperatives for moving your customer experience to the next level /
Customer-centric marketing : building relationships and creating advocates in the age of the consumer / 		34
HF5415.55 .A354 2020eb The Customer Catalyst : How to Drive Business Growth in the Customer Economy. 3
HF5415.55 .B37 2008 Principles of customer relationship management / 1
HF5415.55 .B58 1997 From mind to market : reinventing the retail supply chain / 2
HF5415.55 .B585 2001 Customer equity : building and managing relationships as valuable assets / 2
HF5415.55 .B76 1999 Strategic customer care : an evolutionary approach to increasing customer value and profitability / 1
HF5415.55 .B85 2009 Building customer-brand relationships / 1