Call Number (LC) Title Results
Z710 .W34 1983 Research in practice : workbook / 1
Z710 .W45 1972 Using libraries : an informative guide for students and general users. 1
Z710 .W64 1993 Basic library skills / 1
Z710 ebook El proceso de investigación visión general de su desarrollo / 1
Z711 Reference and information services : an introduction /
Reference services and media /
The invisible librarian : a librarian's guide to increasing visibility and impact /
New technologies and reference services /
Assessment and accountability in reference work /
Reference services and technical services : interactions in library practice /
Information brokers and reference services /
Finance, budget, and management for reference services /
Opportunities for Reference Services : the Bright Side of Reference Services in the 1990's /
Conflicts in reference services /
Reference services and public policy /
The reference librarian and implications of mediation /
Stellar customer service : training library staff to exceed expectations /
Managing reference today : new models and best practices /
International Aspects of Reference and Information Services.
Reference librarianship and justice : history, practice and praxis /
Curriculum-based library instruction : from cultivating faculty relationships to assessment /
Access Services : The Convergence of Reference and Technical Services /
Leading libraries : how to create a service culture /
Providing reference services : a practical guide for librarians /
Library service design : a LITA guide to holistic assessment, insight, and improvement /
Historical dictionary of Syria /
Enabling end-users : Information skills training /
From lending to learning : the development and extension of public libraries /
The Readers' Advisory Guide to Horror.
Library Programming for Autistic Children and Teens
Routledge handbook of immigration and refugee studies /
Successful enquiry answering every time /
From lending to learning the development and extension of public libraries /
A handbook of ethical practice : a practical guide to dealing with ethical issues in information and library work /
Library programs and services : the fundamentals /
The Feminist reference desk : concepts, critiques, and conversations / 		34
Z711 .A15 1990 12 years till 2000 : preparing for reference in the 21st century / 1
Z711 .A167 1991 Access services : the convergence of reference and technical services / 1
Z711 .A37 How to locate educational information and data : a text and reference book / 1
Z711 .A37 1941 How to locate educational information and data : a text and reference book. 1
Z711 .A37 1950 How to locate educational information and data : an aid to quick utilization of the literature of education / 1
Z711 .A37 1958 How to locate educational information and data : an aid to quick utilization of the literature of education. 1
Z711 .A383 1990 Evaluation of public services and public services personnel / 1
Z711.A39 1994 The American Library Association guide to information access : a complete research handbook and directory / 1
Z711 .A39 1994 The American Library Association guide to information access : a complete handbook and directory /
The American Library Association guide to information access : a complete research handbook and directory / 		2
Z711 .A393 2003 Puzzles and essays from "The exchange" : tricky reference questions / 1
Z711 .A43 Newsletter / 1
Z711 .A53 2011eb Reference librarianship : notes from the trenches / 1
Z711 .A98 1990 Automation at the reference desk : proceedings of Reference and Adult Services Division, Machine-Assisted Reference Section, Conference Program Committee, ALA Annual Conference, New Orleans, 1988 / 1
Z711 .B43 1984 Tools in the learning trade : a guide to eight indispensable tools for college students / 1
Z711 .B54 2021 Responding to rapid change in libraries : a user experience approach / 1