Call Number (LC) Title Results
Z711 .L63 2001eb International resource book for libraries serving disadvantaged persons / 1
Z711 .M35 1986 Managing online reference services / 1
Z711 .M354 2003eb Managing the twenty-first century reference department : challenges and prospects / 1
Z711 .M356 1996 The truth about reference librarians / 1
Z711 .M36 1993 Library research models : a guide to classification, cataloging, and computers / 3
Z711 .M364 2018 A Cultural History of Dress and Fashion in the Age of Enlightenment. 1
Z711 .M366 2017 Getting started in service design : a how-to-do-it manual for librarians / 1
Z711 .M395 2014 Putting the user first : 30 strategies for transforming library services / 1
Z711 .M47 2005eb Dealing with an international clientele : communications, diplomacy and etiquette / 1
Z711 .M53 2017 Yes! on demand : how to create winning, customized library service / 1
Z711 .M54 1996 Customer service & innovation in libraries / 2
Z711 .M625 1993 El servicio de consulta / 1
Z711 .M82 2012eb Fundamentals of reference / 1
Z711 .M87 2011 The librarian as information consultant : transforming reference for the Information Age / 1
Z711 .M87 2011eb The librarian as information consultant : transforming reference for the Information Age / 2
Z711 .M93 1983 The accuracy of telephone reference/information services in academic libraries : two studies / 2
Z711 .N56 2014 Implementing an inclusive staffing model for today's reference services : a practical guide for librarians / 2
Z711 .N65 1998 Managing the reference collection / 1
Z711 .N65 1999 Managing the reference collection / 1
Z711 .N65 1999eb Managing the reference collection / 1