Search Results - Heskett, James

James L. Heskett

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James L. Heskett is an American academic. He is the UPS Foundation Professor of Business Logistics, Emeritus at the Harvard Business School. Provided by Wikipedia
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  1. 1
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    Win from Within : Build Organizational Culture for Competitive Advantage / James Heskett. by Heskett, James

    Published 2022
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  2. 2
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    Service breakthroughs : changing the rules of the game / James L. Heskett, W. Earl Sasser, Jr., Christopher W.L. Hart. by Heskett, James L.

    Published 1990
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  3. 3
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    Win from within : build organizational culture for competitive advantage / James Heskett ; foreword by John Kotter. by Heskett, James L.

    Published 2022
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  4. 4
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    Win from within : build organizational culture for competitive advantage / James Heskett. by Heskett, James L.

    Published 2022
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  5. 5
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    Win from within : build organizational culture for competitive advantage / James Heskett. by Heskett, James L.

    Published 2022
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  6. 6
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    Managing in the service economy / James L. Heskett. -- by Heskett, James L.

    Published 1986
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  7. 7
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    The culture cycle : how to shape the unseen force that transforms performance / James L. Heskett. by Heskett, James L.

    Published 2012
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  8. 8
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    Business logistics; physical distribution and materials management / James L. Heskett, Nicholas A. Glaskowsky, Jr., Robert M. Ivie. by Heskett, James L.

    Published 1973
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  9. 9
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    The service profit chain : how leading companies link profit and growth to loyalty, satisfaction, and value / James L. Heskett, W. Earl Sasser, Jr., Leonard A. Schlesinger. by Heskett, James L.

    Published 1997
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  10. 10
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    The ownership quotient : putting the service profit chain to work for unbeatable competitive advantage / James L. Heskett, W. Earl Sasser, Joe Wheeler. by Heskett, James L.

    Published 2008
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  11. 11
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    Industrial logistics a movement system concept. by Heskett, James L.

    Published 1960
    Thesis Microfilm Book

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  12. 12
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    What great service leaders know and do : creating breakthroughs in service firms / James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger. by Heskett, James L., Sasser, W. Earl, Schlesinger, Leonard A.

    Published 2015
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  13. 13
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    What great service leaders know and do : creating breakthroughs in service firms / James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger. by Heskett, James L., Sasser, W. Earl, Schlesinger, Leonard A.

    Published 2015
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  14. 14
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    What great service leaders know and do : creating breakthroughs in service firms / James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger. by Heskett, James L., Sasser, W. Earl, Schlesinger, Leonard A.

    Published 2015
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  15. 15
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    Logistics strategy : cases and concepts / Roy D. Shapiro, James L. Heskett. by Shapiro, Roy D.

    Published 1985
    Other Authors: “…Heskett, James L.…”
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  16. 16
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    Corporate culture and performance / John P. Kotter, James L. Heskett. by Kotter, John P., 1947-

    Published 1992
    Other Authors: “…Heskett, James L.…”
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  17. 17
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    Productivity in marketing; papers / J.L. Heskett, editor.

    Published 1965
    Other Authors: “…Heskett, James L.…”
    Conference Proceeding Book

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  18. 18
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    Business logistics, appraisal and prospect. : [Papers] / Edited by J.L. Heskett.

    Published 1965
    Other Authors: “…Heskett, James L.…”
    Conference Proceeding Book

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  19. 19
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    The service management course : cases and readings / W. Earl Sasser, Jr., Christopher W.L. Hart, James L. Heskett. by Sasser, W. Earl

    Published 1991
    Other Authors: “…Heskett, James L.…”
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  20. 20
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    The service management course : cases and readings / W. Earl Sasser, Jr., Christopher W.L. Hart, James L. Heskett. by Sasser, W. Earl

    Published 1991
    Other Authors: “…Heskett, James L.…”
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