Search Results - Keiningham, Timothy L.

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    Return on quality : measuring the financial impact of your company's quest for quality / by Rust, Roland T.

    Published 1994
    Other Authors: “…Keiningham, Timothy L.…”
    Book
  6. 6

    Return on quality (ROQ) : making service quality financially accountable / by Rust, Roland T.

    Published 1994
    Other Authors: “…Keiningham, Timothy L.…”
    Book
  7. 7

    Return on quality : measuring the financial impact of your company's quest for quality / by Rust, Roland T.

    Published 1994
    Other Authors: “…Keiningham, Timothy L.…”
    Full Text (via Internet Archive)
    eBook
  8. 8

    Customer lifetime value : reshaping the way we manage to maximize profits /

    Published 2006
    Other Authors: “…Keiningham, Timothy L.…”
    Full Text (via Taylor & Francis)
    Full Text (via Taylor & Francis)
    eBook
  9. 9

    Customer lifetime value reshaping the way we manage to maximize profits /

    Published 2012
    Other Authors: “…Keiningham, Timothy L.…”
    Full Text (via Taylor & Francis)
    Electronic eBook
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