Search Results - Magnini, Vincent P.

Surprise! : the secret to customer loyalty in the service sector / by Magnini, Vincent P.

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A hotel manager's handbook : 189 techniques for achieving exceptional guest satisfaction / by Magnini, Vincent P., Simon, Carol J., 1956-

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Tourist customer service satisfaction : an encounter approach / by Noe, Francis P., 1939-

Other Authors: “…Magnini, Vincent P.…”
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Tourist Customer Service Satisfaction : an Encounter Approach. by Noe, Francis P.

Other Authors: “…Magnini, Vincent P.…”
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Tourism in central Asia : cultural potential and challenges /

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The Routledge handbook of hotel chain management /

Other Authors: “…Magnini, Vincent P.…”
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