Engaging communication in conflict [electronic resource] : systemic practice / Stephen W. Littlejohn, Kathy Domenici.
This book uses a communication perspective to address insights and methods in private mediation, small group facilitation, system design, large-scale interventions, and public issue management.
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| Format: | Electronic eBook |
| Language: | English |
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Thousand Oaks :
Sage Publications,
©2001.
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Table of Contents:
- Basic commitments. Constructing conflict ; Dialogue
- Conflict in small systems. Mediating private disputes ; Working with groups and teams
- Moving to more complex systems. Constructing conflict management systems ; Large-scale interventions ; Working with public issues
- Toward better social worlds. A conversation with friends.