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The manager's pocket guide to eCommunication : communicating effectively in a digital age / Laurie K. Benson.

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E-mail, voice mail, conference calls, and videoconferences have revolutionized communication. Companies are dependent on technology to link personnel across cities, states, and countries, especially as virtual teams become more a part of our business environment. Yet, companies rarely provide formal...

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Bibliographic Details
Online Access: Full Text (via O'Reilly/Safari)
Main Author: Benson, Laurie K.
Other title:Communicating effectively in a digital age
Format: eBook
Language:English
Published: Amherst, Mass. : HRD Press, ©2000.
Subjects:
Business communication.
Electronic mail systems.
Voice mail systems.
Videoconferencing.
Electronic mail messages.
Electronic mail messages
Business communication
Electronic mail systems
Videoconferencing
Voice mail systems
Table of Contents:
  • Machine generated contents note: Chapter I
  • Communicating Effectively through E-Mail3
  • Managing the MassesHow Do You Deal
  • with All of That E-Mail?21
  • Chapter 2
  • Communicating Effectively through Voice Mail25
  • Chapter 3
  • Getting the Most Out of Your Conference Calls
  • (as a presenter or as a participant)33
  • Chapter 4
  • Videoconferences Are Really Just Virtual Meetings55
  • Chapter 5
  • E-mail, Voice Mail, Conference Call, or Videoconference-
  • Which One Should I Use for My Message?65
  • Chapter 6
  • It's A ll in How You Use It73
  • Communicating with Virtual Teams73
  • Working from Your Home Office86
  • Building and Maintaining Effective, Professional
  • Relationships in a Digital Age 88.

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