Love 'em or lose 'em : getting good people to stay / Beverly Kaye and Sharon Jordan-Evans.
With replacement costs high and start-up time critical, employee retention is more valuable than ever. This best-selling guide provides 26 strategies to keep talented employees happy and productive. Citing research and experience with dozens of organizations, the authors present many examples of how...
Saved in:
| Online Access: |
Full Text (via O'Reilly/Safari) |
|---|---|
| Main Author: | |
| Other Authors: | |
| Other title: | Getting good people to stay |
| Format: | eBook |
| Language: | English |
| Published: |
San Francisco, Calif. :
Berrett-Koehler,
©2008.
|
| Edition: | 4th ed. |
| Series: | BK business book.
|
| Subjects: |
Table of Contents:
- Introduction: A.J.'s Exit 1
- 1 Ask What Keeps You?: Do you know what they want? 7
- 2 Buck It Stops Here: Who's in charge of keeping them? 20
- 3 Careers Support Growth: Are you building their future or are you in the way? 27
- 4 Dignity Show Respect: Do they know that you respect them? 37
- 5 Enrich Energize the Job: Do your people have to leave to find growth and challenge? 46
- 6 Family Get Friendly: Avoid making your employees choose between work and family life. 53
- 7 Goals Expand Options: There are five career paths other than up 62
- 8 Hire Fit Is It: Make a match or start from scratch 73
- 9 Information Share It: Do you have it? Do you hoard it? 86
- 10 Jerk Don't Be One: Are you one? 95
- 11 Kicks Get Some: Are we having fun yet? 105
- 12 Link Create Connections: If you build them, they will stay 113
- 13 Mentor Be One: Are they learning from you? 123
- 14 Numbers Run Them: Calculate the cost of loss 133
- 15 Opportunities Mine Them: Will they find them inside or outside? 140
- 16 Passion Encourage It: Help them find the work they love-without leaving 149
- 17 Question Reconsider the Rules: Which will you keep: the rules or the people? 159
- 18 Reward Provide Recognition: Which matters more: praise or pay? 169
- 19 Space Give It: Are your people on a short leash? 183
- 20 Truth Tell It: The truth hurts-or does it? 196
- 21 Understand Listen Deeper: When you tune out, you lose out-and they move out 205
- 22 Values Define and Align: What matters most? 215
- 23 Wellness Sustain It: Are they sick or tired? 223
- 24 X-Ers and Other Generations: Handle with Care, They are different. Can you keep them? 233
- 25 Yield Power Down: Give it up to keep them 247
- 26 Zenith Go for it: Test your Retention Engagement Index 255
- Top Ten Pushbacks 263.