Windows 7 desktop support and administration : real world skills for MCITP certification and beyond / Darril Gibson.
"A manual for Windows 7 desktop technicians and administrators. It is estimated that 90 percent of the world's computers run Windows. Desktop technicians and administrators need this comprehensive manual to guide them through their daily work with Windows 7. While this Sybex guide is packe...
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Full Text (via O'Reilly/Safari) |
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| Main Author: | |
| Format: | eBook |
| Language: | English |
| Published: |
Indianapolis, Ind. :
Wiley,
©2010.
|
| Series: | Serious skills.
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| Subjects: |
MARC
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| 100 | 1 | |a Gibson, Darril. | |
| 245 | 1 | 0 | |a Windows 7 desktop support and administration : |b real world skills for MCITP certification and beyond / |c Darril Gibson. |
| 260 | |a Indianapolis, Ind. : |b Wiley, |c ©2010. | ||
| 300 | |a 1 online resource (xxvi, 643 pages) : |b illustrations. | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a volume |b nc |2 rdacarrier | ||
| 490 | 1 | |a Sybex serious skills | |
| 520 | |a "A manual for Windows 7 desktop technicians and administrators. It is estimated that 90 percent of the world's computers run Windows. Desktop technicians and administrators need this comprehensive manual to guide them through their daily work with Windows 7. While this Sybex guide is packed with information you'll need to know for the MCITP certification exam, it is equally valuable in real-world situations you will encounter on the job. Covers troubleshooting, hardware and software applications, large-scale desktop environment management, and planning and configuring the desktop infrastructure using Windows 7. Provides plenty of relevant information for those seeking MCITP certification, including full coverage of the exam objectives for both Desktop Support Technician and Desktop Administrator exams. Includes a CD with valuable study tools for the MCITP exams including video walkthroughs, flashcards, and two practice exams. Windows 7 Desktop Support and Administration provides knowledge that will be needed on certification exams and remains a valuable reference for support and administrative personnel on the job."-- |c Provided by publisher. | ||
| 505 | 0 | |a Chapter 1. Planning for the Installation of Windows 7 -- Choosing a Windows 7 Edition -- x86 vs. x64 -- AppLocker -- BitLocker -- BranchCache -- Windows XP Mode -- Software Assurance -- Local Installation -- Designing User State Migration -- User State Migration Toolkit -- Performing In-Place Migration -- Wipe-and-Load Migration vs. Side-by-Side Migration -- Determining Which User Data and Settings to Preserve -- Local vs. Remote Storage Considerations -- Securing Migrated Data -- Testing Designed Strategy -- Virtualization Considerations -- Considering a VDI Environment -- Windows XP Mode -- Installing Integration Components -- Planning and Managing Client Licensing and Activation -- Licensing Strategy and Compliance -- Software Manager Licensing Manager Tool -- Volume Activation Methods -- Multiple Activation Key -- Key Management Service and Licensing Infrastructure -- Virtualization Licensing -- Summary -- Chapter Essentials -- Chapter 2. Automating the Deployment of Windows 7 -- Understanding and Designing Images -- Understanding Imaging -- Designing Images -- Creating Images on Reference Computers -- Running Sysprep -- Choosing a Deployment Strategy -- A Comparison of Installations -- Deployment Tools Overview -- Imaging with the Windows Automated Installation Kit -- ImageX -- Understanding the Deployment Image Servicing and Management Tool -- Preinstallation Environment -- System Image Manager -- Deploying Images with Windows Deployment Services -- WDS Requirements -- Deploying Images with WDS -- Adding and Configuring WDS -- Capturing Images with WDS -- Using the Microsoft Deployment Toolkit 2010 -- Installing MDT 2010 -- Creating a MDT 2010 Deployment Share -- Creating a Task Sequence -- Summary -- Chapter Essentials -- Chapter 3. Using the Command Prompt and PowerShell -- Using the Windows Command Prompt -- Launching the Command Prompt -- Command Prompt Basics -- System Variables Identify the Environment -- Commands Use Paths -- Copy and Paste with the Command Prompt -- Capturing the Output -- A Sampling of Commands -- Advanced Shell Commands -- Creating a Batch File -- Scheduling a Batch File -- Just a Glimpse -- Using Windows PowerShell and the PowerShell ISE -- Windows PowerShell ISE -- PowerShell Commands -- Verbs and Nouns -- Sending Output to a Text File -- PowerShell Syntax -- Running PowerShell Scripts -- Using PowerShell Commands -- Summary -- Chapter Essentials -- Chapter 4. Managing the Life Cycle -- Keeping Windows 7 Up to Date -- Keeping Windows Up to Date -- Deploying Updates -- Auditing Updates -- Deploying Service Packs and Rollups -- Windows Update Client -- Viewing Windows Update Settings -- Installing, Hiding, and Restoring Updates -- Viewing Update History -- Choosing an Update Tool -- Using MBSA for Security Audits -- Picking Computers to Scan -- Vulnerability Checks -- Installing MBSA -- Running the MBSA -- Running the MBSACLI -- Using Windows Server Update Services -- WSUS Updates -- WSUS Requirements -- Installing, Configuring, and Using WSUS -- Summary -- Chapter Essentials -- Chapter 5. Maintaining and Troubleshooting Windows 7 -- Identifying and Resolving Performance Issues -- Analyzing Logs with Event Viewer -- Using the Action Center -- Configuring Services -- Managing Power Settings -- Using Windows RE -- Accessing the WinRE -- Using the WinRE -- Managing Hardware in Windows 7 -- Managing Memory -- Managing Disks -- Managing BIOS -- Managing Devices -- Troubleshooting Boot Issues -- Understanding the Boot Phases -- Using Advanced Boot Options -- Using MSConfig -- Startup and Recovery Options -- Summary -- Chapter Essentials -- Chapter 6. Configuring and Troubleshooting Application Issues -- Installing and Configuring Software -- Installation Permissions -- Licensing Restrictions -- Digital Signing -- Enabling and Disabling Features -- Designing a Delivery Strategy -- Windows XP Mode -- Virtual PC -- Remote Desktop Services -- Application Virtualization -- Designing a Deployment Strategy -- Identifying Deployment Concerns -- Choosing a Deployment Method -- Identifying and Resolving Software Failure Issues -- Checking and Repairing Installations -- Checking the Logs -- Problem Steps Recorder -- Checking Whether an Application Runs in Safe Mode -- Managing Application Compatibility -- Summary -- Chapter Essentials -- Chapter 7. Networking with Windows 7 -- Understanding Network Connectivity in an Enterprise -- Unicast, Multicast, and Broadcast -- Using IPConfig -- Understanding the DHCP Lease -- Understanding the IP Addresses -- Configuring a Network Interface Card -- Using Proxy Servers -- Resolving Names to IP Addresses -- Hostname Resolution Methods -- NetBIOS Name Resolution Methods -- Using NSLookup -- Using the Network and Sharing Center -- Public vs. Private Networks -- Changing Advanced Sharing Settings -- Troubleshooting Network Connectivity Problems -- Verifying Hardware and Cabling -- Using Ping -- Using Ping to Determine Scope of the Problem -- Troubleshooting and Resolving Name Resolution Issues -- Summary -- Chapter Essentials -- Chapter 8. Accessing Resources on a Network -- Accessing Network Resources -- Pointing to Network Resources -- Creating Shares on Windows 7 -- Working with Printers on Windows 7 -- Installing and Sharing Printers on Windows 7 -- Connecting to a Shared Printer -- Understanding Permissions -- SIDs and DACLs -- NTFS -- Share Permissions -- Combining NTFS and Share Permissions -- Printer Permissions -- Identifying and Resolving Network Printer Issues -- Printer Issues -- Network Issues -- Server Issues -- Summary -- Chapter Essentials -- Chapter 9. Managing Windows 7 in a Domain -- Joining a Domain -- Creating a Test Bed -- Authentication vs. Authorization -- Authentication -- Authorization -- Built-in Groups -- Organizing Users with Groups -- Group Scope and Group Type -- Identifying and Resolving Logon Issues -- Hardware vs. Network -- Using Cached Credentials -- Password Expiration -- Determining Logon Context -- Logon Hours Compliance -- Time Synchronization -- Understanding User Profiles -- Standard Profiles -- Roaming Profiles -- Mandatory Profiles -- Super-Mandatory User Profiles -- Modifying the Default User Profile -- Configuring Settings with Scripts -- Anti-Malware Software -- Windows Defender -- Third-Party Anti-malware Software -- Summary -- Chapter Essentials -- Chapter 10. Managing Windows 7 with Group Policy -- Group Policy and the GPMC -- Enabling a GPO Setting -- Applying Multiple GPOs -- RSAT and the Group Policy Management Console -- User vs. Computer Settings -- Forcing Group Policy Updates -- Advanced Group Policy Settings -- WMI Filtering -- Using Group Policy Results -- Using Group Policy Modeling -- Group Policy Settings -- Managing User Profiles with Group Policy -- Logon and Startup Scripts -- Deploying an Application via Group Policy -- AppLocker -- Searching Group Policy -- Summary -- Chapter Essentials -- Chapter 11. Managing Security in Windows 7 -- User Account Control -- UAC Settings -- Configuring UAC via Group Policy -- Security Policies -- Local Security Policy vs. Group Policy -- Account Policies -- Local Policies -- System Services -- Removable Storage Access Policy -- Designing BitLocker Support -- BitLocker with a TPM -- BitLocker without TPM -- BitLocker and Data Drives -- BitLocker Recovery Keys -- Storing BitLocker Recovery Data in AD DS -- BitLocker Active Directory Recovery Password Viewer Tool -- Windows Firewall -- Checking the Firewall Status -- Designing Firewall Rules -- Summary -- Chapter Essentials -- Chapter 12. Supporting Mobile Windows 7 Users -- Configuring and Troubleshooting Wireless Connectivity -- Using Wireless Security -- Configuring Wireless on Windows 7 -- Connecting to a Wireless Network -- Setting Up Connections -- Troubleshooting Wireless Connections -- Troubleshooting Remote Access Issues -- Remote Access Overview -- Creating a Dial-up Connection -- Creating a VPN Connection -- Add a Certificate -- Troubleshooting a VPN Client -- A Few Words about Teredo -- Understanding DirectAccess -- Using BranchCache -- BranchCache Modes -- BranchCache Requirements -- Summary -- Chapter Essentials. | |
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