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10 steps to successful business alignment / Patricia Pulliam Phillips & Jack J. Phillips.

10 Steps to Successful Business Alignment offers a fresh, informative perspective on the challenge of achieving business alignment. As the global recession has magnified the need for demonstrable results from projects and programs in every organization, the need for understanding and delivering busi...

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Bibliographic Details
Online Access: Full Text (via O'Reilly/Safari)
Main Authors: Phillips, Patricia Pulliam, Phillips, Jack J., 1945- (Author)
Other title:Ten steps to successful business alignment
Business alignment
Format: eBook
Language:English
Published: [Alexandria, Va.] : ASTD Press, ©2012.
Series:10 steps.
Subjects:
Industrial management > Evaluation.
Business planning.
Strategic planning.
Business planning
Industrial management > Evaluation
Strategic planning
Table of Contents:
  • Intro
  • Title
  • Copyright
  • Content
  • Preface
  • Introduction
  • Step 1: Discuss Business Alignment with Clients
  • Step 2: Determine Payoff Needs
  • Step 3: Identify Business Needs
  • Step 4: Identify Performance Needs
  • Step 5: Identify Learning and Preference Needs
  • Step 6: Set Higher Levels of Objectives
  • Step 7: Design for Results
  • Step 8: Measure the Business Impact
  • Step 9: Isolate the Effects of the Program
  • Step 10: Report the Results of Business Alignment
  • References
  • Appendix: Business Alignment Examples
  • Index
  • About the ROI Institute
  • About the Authors
  • Back.

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