The Six Sigma way team fieldbook : an implementation guide for project improvement teams / Peter S. Pande, Robert P. Neuman, Roland R. Cavanaugh [i.e. Cavanagh].

This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma-measuring performance, improving quality and saving millions in the process. The Six Sigma Way Team Fieldbook is a highly practical reference for tea...

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Bibliographic Details
Online Access: Full Text (via O'Reilly/Safari)
Main Author: Pande, Peter S.
Other Authors: Neuman, Robert P., Cavanagh, Roland R.
Format: eBook
Language:English
Published: New York : McGraw-Hill, ©2002.
Subjects:
Table of Contents:
  • pt. 1. What a Six Sigma Project Team Needs to Know Before It Gets Started
  • 1. The Six Sigma System
  • 2. Three Ways to Six Sigma
  • 3. Organizing for Six Sigma
  • 4. Selecting Winning Six Sigma Projects
  • 5. A Basic Toolkit for Team Leaders
  • pt. 2. Leading a Six Sigma Project Team Through DMAIC
  • 6. Define the Opportunity
  • 7. Power Tools for "Define"
  • 8. Coming Together as a Team
  • 9. Measuring Process Performance
  • 10. Power Tools for "Measure"
  • 11. Guiding the Six Sigma Team in the Measure Stage
  • 12. Analyzing Data and Investigating Causes
  • 13. Power Tools for "Analyze"
  • 14. Normal Data and Team Norms
  • 15. Improving the Process
  • 16. Power Tools for "Improve"
  • 17. "At Last We're a Team!"
  • 18. Control and Process Management
  • 19. Power Tools for "Control"
  • 20. Guiding Your Team in the Control Stage
  • 21. Six Sigma Process Design/Redesign.