Grateful leadership : using the power of acknowledgment to engage all your people and achieve superior results / Judith W. Umlas.
An essential approach for leaders who want to achieve the bottom line and foster a value driven workforce to build stronger professional relationships with customers, stakeholders, and employees. It shows how to create a more positive and meaningful connection between you and the people you lead.
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Full Text (via O'Reilly/Safari) |
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| Format: | eBook |
| Language: | English |
| Published: |
New York :
McGraw-Hill,
2013.
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| Subjects: |
MARC
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| 245 | 1 | 0 | |a Grateful leadership : |b using the power of acknowledgment to engage all your people and achieve superior results / |c Judith W. Umlas. |
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| 504 | |a Includes bibliographical references and index. | ||
| 520 | |a An essential approach for leaders who want to achieve the bottom line and foster a value driven workforce to build stronger professional relationships with customers, stakeholders, and employees. It shows how to create a more positive and meaningful connection between you and the people you lead. | ||
| 505 | 0 | |a Intro -- Contents -- Foreword -- Part 1 Acknowledgment: Next to Survival, the Greatest Human Need -- 1 From "I'm Mad as Hell!" to Acknowledgment Activist -- 2 What Is Grateful Leadership? -- 3 Bringing Acknowledgment-and Its Benefits- to Your Workplace -- 4 The 5 Cs: The Acknowledgment Practice That Works Miracles -- Part 2 Mastering the 7 Principles of Acknowledgment for "High-Interest" Benefits -- 5 When Someone Deserves Acknowledgment, Give Generously -- 6 When Merit Is Recognized, Trust and Loyalty Will follow -- 7 Take the Antidote for Envy -- 8 Energize with Acknowledgments -- 9 Validate with Acknowledgments -- 10 When Employees Feel Valued, They Stop Playing Hooky -- 11 When You Want to Acknowledge People, There Are Many Ways to Do So -- Part 3 Grateful Leadership in Action -- 12 Grateful Leader Profiles -- 13 "Knock Your Socks Off" Power of Acknowledgment Exercise for Leaders™ -- 14 Acknowledgment Around the World -- 15 True Stories About Acknowledgment -- Appendix A. Grateful Leader Definition and Opportunity for Reflection -- Appendix B. Leadership by Acknowledgment by Inez O. Ng -- Appendix C. 360-Degree Leadership and Acknowledgment Analysis -- The 7 Principles of Acknowledgment for Those Who Aspire to Grateful Leadership -- Notes -- Acknowledgments -- Index. | |
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