Building an enterprise chatbot : work with protected enterprise data using open source frameworks / Abhishek Singh, Karthik Ramasubramanian, Shrey Shivam.
Explore the adoption of chatbots in business by focusing on the design, deployment, and continuous improvement of chatbots in a business, with a single use-case from the banking and insurance sector. This book starts by identifying the business processes in the banking and insurance industry. This i...
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Full Text (via Springer) |
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| Main Authors: | , , |
| Format: | eBook |
| Language: | English |
| Published: |
New York :
Apress,
[2019]
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| Subjects: |
Table of Contents:
- Chapter 1: Processes in the Banking and Insurance Industry
- Chapter 2: Identifying the Sources of Data
- Chapter 3: Mining Intents from the Data Sources
- Chapter 4: Building a Business Use-Case
- Chapter 5: Natural Language Processing (NLP)
- Chapter 6: Building Chatbots Using Popular Platforms
- Chapter 7: Chatbot Platforms
- Chapter 8: Chatbot Integration Mechanism
- Chapter 9: Deployment and Continuous Improvement Framework.