The pocket guide to the Baldrige Award Criteria / Mark Graham Brown.

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Bibliographic Details
Online Access: Full Text (via O'Reilly/Safari)
Main Author: Brown, Mark Graham (Author)
Other title:Baldrige Award criteria
Format: eBook
Language:English
Published: Boca Raton : CRC Press, [2013]
Edition:Seventeenth edition.
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Description
Abstract:Updated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. The Baldrige criteria are being used by thousands of organizations around the world to evaluate their progress toward becoming the best in their fields. This 17th editionof The Pocket Guide to the Baldrige Criteriabegins with commonly asked questions about the Award criteria. It then breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area.
Physical Description:1 online resource (67 pages)
Bibliography:Includes bibliographical references.
ISBN:9781482215656
1482215659
Source of Description, Etc. Note:Online resource; title from PDF title page (EBSCO, viewed May 26, 2017).