E-government for better government.

Information and communication technology (ICT) offers an array of tools that can be used to€help government services become more agile, responsive, seamless and accountable.€ This book looks at new thinking and practice in OECD countries in five different areas:€€: Making electronic services more re...

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Bibliographic Details
Online Access: Full Text (via Internet Archive)
Corporate Authors: Organisation for Economic Co-operation and Development, SourceOECD (Online service)
Other Authors: Lau, Edwin
Other title:Vers une meilleure administration.
Format: eBook
Language:English
Published: Paris : OECD, ©2005.
Series:OECD e-government studies.
Subjects:
Table of Contents:
  • Foreword; Table of Contents; Introduction; User-focused E-Government1; Multi-Channel Service Delivery1; Approaches to Common Business Processes1; The Business Case for E-Government1; E-Government Co-ordination; Conclusion.