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170902s2017 nju o 000 0 eng d |
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|a 9781119247005
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|a 1119247004
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|a R727.3
|b C667 2017
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| 100 |
1 |
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|a Cooper, Nicola.
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| 245 |
1 |
0 |
|a ABC of Clinical Communication.
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| 260 |
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|a Newark :
|b John Wiley & Sons, Incorporated,
|c 2017.
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| 300 |
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|a 1 online resource (89 pages)
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| 336 |
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|a text
|b txt
|2 rdacontent.
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|a ABC Ser.
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| 505 |
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|a Title Page; Copyright Page; Contents; Preface; Contributors; Chapter 1 Why Clinical Communication Matters; Clinical communication -- a historical perspective; Effect of communication on patient outcomes; Training and feedback; Communication between professionals; Written records; A caring environment; Conclusions; References; Further resources; Chapter 2 The Consultation; Introduction; Evidence-based communication ; Models of the consultation; The importance of structure; Core tasks, core skills and specific issues; The Calgary-Cambridge guide.
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| 505 |
8 |
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|a An example of the importance of the model in practiceConclusions; Acknowledgements; Reference; Further resources; Chapter 3 Communication and Personality Type; Introduction; Jung's theory of personality type; Extraverted versus introverted attitude; Sensing versus intuitive perception; Thinking versus feeling judgment; Judging versus perceiving orientation; Are doctors' preferences different?; How type differences relate to communication; Acknowledgement; References; Further resources; Chapter 4 Shared Decision-Making ; Introduction; What do patients want?; What is shared decision-making?
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| 505 |
8 |
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|a Shared decision-aking and evidence-based medicine Communicating information about risk; Strategies for encouraging shared decision-making ; Steps to shared decision-making; Presenting information to patients; Health professionals' training and development needs; References; Further resources; Chapter 5 Communication in Clinical Teams; Introduction; Human factors; Situation awareness; Team communication; Interruptions; Hierarchy and culture; Case study: Just a routine operation; Optimising team communication; Telephone calls; Handovers; Safety huddles; Emergencies; WHO surgical checklist.
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| 505 |
8 |
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|a ConclusionsReferences; Further resources; Chapter 6 Communication in Medical Records; General Medical Council perspective; The National Health Service code of practice; Medical note-keeping and mortality data ; Medical note-keeping and payment ; Simple tips for good medical note-keeping ; Letters and discharge summaries; Legal aspects of medical note-keeping ; Multidisciplinary records; Medical notes as a handover tool; Electronic patient records; Personal held records; Conclusions; References; Further resources; Chapter 7 Advanced Communication for Specific Situations.
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| 505 |
8 |
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|a Paediatric consultationsDifficult behaviours: the angry or violent patient; Language barriers; Exploring safeguarding concerns; Young people, risk-taking behaviours, consent and confidentiality ; Chronic disease; Seldom-heard groups ; Conclusions; Further resources; Chapter 8 Communication and Mental Health; Introduction; Trust, respect and rapport; Brief ordinary effective communication; Understanding the context; Case history 1; Case history 2; Case history 3; World view, culture and class; Identifying and alleviating anxiety; Resolving conflict in communication.
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| 500 |
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|a Communication in dementia and delirium.
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| 588 |
0 |
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|a Print version record.
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| 650 |
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0 |
|a Medical personnel and patient.
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| 650 |
|
7 |
|a Medical personnel and patient.
|2 fast
|0 (OCoLC)fst01014481.
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| 700 |
1 |
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|a Frain, John.
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| 776 |
0 |
8 |
|i Print version:
|a Cooper, Nicola.
|t ABC of Clinical Communication.
|d Newark : John Wiley & Sons, Incorporated, ©2017
|z 9781119246985.
|
| 830 |
|
0 |
|a ABC Ser.
|
| 856 |
4 |
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|u https://ebookcentral.proquest.com/lib/ucb/detail.action?docID=4987363
|z Full Text (via ProQuest)
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|b 06-29-20
|c 06-29-20
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