Strategic organizational diagnosis and design : developing theory for application / Richard M. Burton, B©ırge Obel ; with contributions by Starling D. Hunter III, Mikael S©ındergaard, and Dorthe D©ıjbak.

The Organizational Consultant (CD attached) together with the book provide a managerial toolkit for the business person who wants to make her organization better and also for the student who wants a working knowledge of organizational design. For both, the Organizational Consultant guides you throug...

Full description

Saved in:
Bibliographic Details
Online Access: Full Text (via Internet Archive)
Main Author: Burton, Richard M.
Other Authors: Obel, B©ırge, Hunter, Starling, S©ındergaard, Mikael, Hakonsson, Dorthe D©ıjbak
Format: eBook
Language:English
Published: Boston, Mass. : Kluwer Academic Publishers, ℗♭1998.
Edition:2nd ed.
Subjects:

MARC

LEADER 00000cam a2200000 a 4500
001 b11314065
003 CoU
006 m o d
007 cr |||||||||||
008 980619s1998 maua ob 001 0 eng
005 20230926223843.3
010 |z 98028277 
020 |z 0792382293  |q (alk. paper) 
020 |z 9780792382294  |q (alk. paper) 
020 |z 0792382471  |q (pbk. ;  |q alk. paper) 
020 |z 9780792382478  |q (pbk. ;  |q alk. paper) 
035 |a (CaSfIA)iam000000000295853 
040 |a DLC  |b eng  |c DLC  |d UKM  |d OHX  |d BAKER  |d NLGGC  |d BTCTA  |d LVB  |d YDXCP  |d ZWZ  |d DEBBG  |d OCL  |d BDX  |d HDC  |d OCLCF  |d OCLCO  |d OCLCQ  |d OCL  |d OCLCQ  |d COD  |d OCLCO  |d OCLCQ  |d CEF  |d OCLCQ  |d BGU  |d OCLCO  |d AU@  |d OCLCQ  |d CaSfIA 
050 0 4 |a HD31  |b .B8524 1998 
072 7 |a HF  |2 lcco 
100 1 |a Burton, Richard M. 
245 1 0 |a Strategic organizational diagnosis and design :  |b developing theory for application /  |c Richard M. Burton, B©ırge Obel ; with contributions by Starling D. Hunter III, Mikael S©ındergaard, and Dorthe D©ıjbak. 
250 |a 2nd ed. 
260 |a Boston, Mass. :  |b Kluwer Academic Publishers,  |c ℗♭1998. 
300 |a 1 online resource (xx, 478 pages :  |b illustrations   |e 1 computer optical disc (4 3/4 in.)) 
336 |a text  |b txt  |2 rdacontent. 
337 |a computer  |b c  |2 rdamedia. 
338 |a online resource  |b cr  |2 rdacarrier. 
500 |a Title on disc: "Organization consultant" in strategic organizational diagnosis and design. 
504 |a Includes bibliographical references and index. 
505 0 0 |g 1.2  |t What is an Organization?  |g 2 --  |g 1.3  |t An Information Processing View of Organizations  |g 4 --  |g 1.3.1  |t Neo-information Processing as a Basis for Organizational Design  |g 7 --  |g 1.4  |t Strategic Organizational Design  |g 9 --  |g 1.5.1  |t Fit Criteria for Designing the Knowledge Base  |g 15 --  |g 1.5.1.1  |t Contingency Fit  |g 16 --  |g 1.5.1.2  |t Situation Fit  |g 17 --  |g 1.5.1.3  |t Design Parameter Fit  |g 17 --  |g 1.5.1.4  |t Total Design Fit  |g 18 --  |g 1.6  |t Creating a Knowledge Base from the Literature  |g 19 --  |g 1.6.1  |t Composing the Knowledge Base  |g 24 --  |g 1.7  |t The Organizational Consultant for Designing an Organization  |g 31 --  |g 1.8  |t Validating Theory for Application  |g 32 --  |g 1.8.1  |t The Foundation Expert System  |g 34 --  |g 1.8.2  |t Validation and Continued Model Development  |g 35 --  |g 1.8.3  |t A Process of Validation  |g 36 --  |g 2.  |t Describing the Organization for Design Purposes  |g 41 --  |g 2.1.1  |t The Scandinavian Airline System (SAS)  |g 42 --  |g 2.2  |t Organizational Configurations  |g 45 --  |g 2.2.1  |t Simple Configuration  |g 46 --  |g 2.2.2  |t Functional Configuration  |g 48 --  |g 2.2.2.1  |t A Functional Organization  |g 49 --  |g 2.2.3  |t Divisional Configuration  |g 53 --  |g 2.2.3.1  |t A Divisional Organization  |g 55 --  |g 2.2.4  |t Matrix Configuration  |g 59 --  |g 2.2.4.1  |t A Matrix Organization  |g 61 --  |g 2.2.5  |t Ad Hoc Configuration  |g 64 --  |g 2.2.6  |t Bureaucracies  |g 65 --  |g 2.2.7  |t International Configurations  |g 66 --  |g 2.3  |t Organizational Complexity  |g 68 --  |g 2.3.1  |t Horizontal Differentiation  |g 69 --  |g 2.3.2  |t Vertical Differentiation  |g 71 --  |g 2.3.3  |t Spatial Differentiation  |g 72 --  |g 2.4  |t Formalization  |g 73 --  |g 2.5  |t Centralization  |g 75 --  |g 2.6  |t Coordination and Control  |g 76 --  |g 2.7  |t The Organizational Structure of SAS  |g 77 --  |g 3.  |t Management and Leadership Style  |g 83 --  |g 3.1.1  |t Management and Structure  |g 84 --  |g 3.3  |t Management and Leadership Style as a Contingency  |g 92 --  |g 3.3.1  |t Definition of Management and Leadership Style: Microinvolvement  |g 92 --  |g 3.3.2  |t Management and Leadership Style as a Contingency Factor  |g 99 --  |g 3.4  |t Managing the Management  |g 104 --  |g 3.5  |t SAS: The Management Style of Carlzon and Stenberg  |g 105 --  |g 4.  |t Organizational Climate  |g 111 --  |g 4.2  |t Climate and Culture  |g 112 --  |g 4.3  |t Literature Review on Climate  |g 117 --  |g 4.5  |t Measuring and Categorizing Climate  |g 120 --  |g 4.6  |t Climate as a Contingency  |g 124 --  |g 4.6.1  |t Describing a Group Climate  |g 125 --  |g 4.6.2  |t The Group Climate Effects on Structure  |g 126 --  |g 4.6.3  |t Describing the Developmental Climate  |g 128 --  |g 4.6.4  |t Developmental Climate Effect on Structure  |g 130 --  |g 4.6.5  |t Describing the Internal Process Climate  |g 131 --  |g 4.6.6  |t Internal Process Climate Effects on Structure  |g 133 --  |g 4.6.7  |t Describing the Rational Goal Climate  |g 134 --  |g 4.6.8  |t Rational Goal Climate Effects on Structure  |g 136 --  |g 4.7  |t Managing the Climate  |g 137 --  |g 4.8  |t The Climate at SAS  |g 138 --  |g 5.  |t Size and Skill Capabilities  |g 145 --  |g 5.2.1  |t Size: A Variety of Perceptions  |g 146 --  |g 5.2.2  |t The Measurement of Size  |g 147 --  |g 5.2.3  |t Size as Imperative  |g 148 --  |g 5.2.4  |t An Information-Processing Perspective on Size  |g 149 --  |g 5.3  |t The Effects of Size and Skill Capability on Organizational Structure  |g 151 --  |g 5.3.1  |t Measuring Size and Skill Capability for Design Purposes  |g 151 --  |g 5.3.2  |t Size as a Contingency  |g 154 --  |g 5.3.2.1  |t Size Effects on Complexity  |g 155 --  |g 5.3.2.2  |t Size Effects on Centralization  |g 156 --  |g 5.3.2.3  |t Size Effects on Formalization  |g 157 --  |g 5.3.2.4  |t Size Effects on Configuration  |g 158 --  |g 5.4  |t Managing Size  |g 160 --  |g 5.5  |t The Size of SAS  |g 161 --  |g 6.  |t The Environment  |g 165 --  |g 6.2  |t Background and the Literature  |g 167 --  |g 6.2.1  |t Measures of the Environment  |g 167 --  |g 6.2.2  |t The Environment-Structure Relationship  |g 171 --  |g 6.3  |t Describing the Environment: Equivocality, Uncertainty, Complexity, and Hostility  |g 174 --  |g 6.4  |t Environment as a Contingency Factor  |g 180 --  |g 6.5  |t Environmental Effects on Configuration, Coordination, Media Richness, and Incentives  |g 190 --  |g 6.6  |t Operationalizations of the Environmental Measures  |g 200 --  |g 6.7  |t Managing the Environment  |g 202 --  |g 6.8  |t The SAS Environment  |g 204 --  |g 7.  |t Technology  |g 211 --  |g 7.3  |t Technology as a Contingency  |g 220 --  |g 7.3.1  |t Measuring Technology  |g 220 --  |g 7.3.2  |t Technology as Contingency Factor  |g 224 --  |g 7.3.2.1  |t Technology Effects on Formalization  |g 225 --  |g 7.3.2.2  |t Technology Effects on Centralization  |g 226 --  |g 7.3.2.3  |t Technology effects on Organizational Complexity  |g 227 --  |g 7.3.2.4  |t Technology Effects on Configuration  |g 229 --  |g 7.3.2.5  |t Technology Effects on Coordination and Control Mechanisms  |g 232 --  |g 7.4  |t Managing Technology  |g 234 --  |g 7.5  |t The Technology of SAS  |g 236 --  |g 8.  |t Strategy  |g 241 --  |g 8.2.1  |t Structure Follows Strategy  |g 241 --  |g 8.2.2  |t The Counter Proposition: Strategy Follows Structure  |g 243 --  |g 8.2.3  |t Fit: Strategy and Structure  |g 245 --  |g 8.3  |t Definition of Strategy  |g 248 --  |g 8.4  |t The Two-Stage Model: Description, Strategy, Structure  |g 254 --  |g 8.5  |t The Propositions for Strategy Description  |g 255 --  |g 8.5.1  |t Describing a Prospector  |g 257 --  |g 8.5.2  |t Prospector Effects on Structure  |g 259 --  |g 8.5.3  |t Describing an Analyzer Without Innovation  |g 260 --  |g 8.5.4  |t Analyzer Without Innovation Effects on Structure  |g 262 --  |g 8.5.5  |t Describing Analyzer with Innovation  |g 263 --  |g 8.5.6  |t Analyzer with Innovation Effects on Structure  |g 265 --  |g 8.5.7  |t Describing a Defender  |g 266 --  |g 8.5.8  |t Defender Effects on Structure  |g 267 --  |g 8.5.9  |t Reactor Strategy  |g 269 --  |g 8.6  |t International Dimensions  |g 270 --  |g 8.7  |t Choosing the Right Strategy  |g 271 --  |g 8.8  |t The Strategy of SAS  |g 272 --  |g 9.  |t Organizational Design: A Synthesis  |g 281 --  |g 9.2  |t Diagnosis and Design  |g 282 --  |g 9.3  |t Contingency Fit  |g 286 --  |g 9.3.1  |t The Simple Configuration  |g 286 --  |g 9.3.2  |t The Functional Configuration  |g 288 --  |g 9.3.3  |t Divisional Configuration  |g 290 --  |g 9.3.4  |t Matrix Configuration  |g 291 --  |g 9.3.5  |t Ad Hoc Configuration  |g 292 --  |g 9.3.6  |t The Professional Bureaucracy  |g 294 --  |g 9.3.7  |t The Machine Bureaucracy  |g 295 --  |g 9.3.8  |t Organizational Complexity  |g 296 --  |g 9.3.9  |t Formalization  |g 299 --  |g 9.3.10  |t Centralization  |g 303 --  |g 9.3.11  |t Coordination and Control  |g 307 --  |g 9.3.12  |t Media Richness and Incentives  |g 308 --  |g 9.4  |t Situation Fits and Misfits  |g 308 --  |g 9.5  |t Design Parameter Fit  |g 319 --  |g 9.6  |t Total Design Fit  |g 320 --  |g 9.7  |t Designing the Organization  |g 325 --  |g 9.7.1  |t Design is Lifecycle Management: Evolution and Revolution  |g 327 --  |g 9.7.2  |t Design is Exploration and Exploitation  |g 332 --  |g 9.7.3  |t Design is Learning  |g 335 --  |g 9.8  |t SAS  |g 338 --  |g 9.9  |t SAS and the Lifecycle  |g 341 --  |g 10.  |t Using the Organizational Consultant  |g 347 --  |g 10.2  |t Practical Organizational Diagnosis and Design  |g 349 --  |g 10.3  |t Alignment of the Understanding of the Organization's Situation  |g 351 --  |g 10.4  |t What Can We Learn By Doing?  |g 351 --  |g 10.5  |t Cases  |g 354 --  |g 10.6  |t Organizational Consultant Setup  |g 355 --  |g 11.  |t Using Publicly-Available Information for Strategic Organizational Diagnosis and Design  |g 357 --  |g 11.2  |t Data Sources, Collection and Analysis  |g 357 --  |g 11.2.1  |t Description of Data Sources  |g 357 --  |g 11.2.2  |t Content Analysis Approach  |g 360 --  |g 11.3  |t Company Profile  |g 362 --  |g 11.4  |t Discussion of Answers to OrgCon Questions  |g 364 --  |g 11.4.1  |t Environment  |g 364 --  |g 11.4.2  |t Strategy  |g 366 --  |g 11.4.3  |t Technology  |g 370 --  |g 11.4.4  |t Product Diversity  |g 373 --  |g 11.4.5  |t Climate  |g 375 --  |g 11.4.6  |t Management Preferences  |g 377 --  |g 11.4.7  |t Size  |g 379 --  |g 11.4.8  |t Age and Ownership  |g 380 --  |g 11.4.9  |t Current Configuration  |g 380 --  |g 11.4.10  |t Current Complexity  |g 380 --  |g 11.4.11  |t Current Formalization  |g 383 --  |g 11.4.12  |t Current Centralization  |g 385 --  |g 11.5  |t Total Organizational Analysis  |g 386 --  |g 11.5.1  |t Size  |g 386 --  |g 11.5.2  |t Climate  |g 386 --  |g 11.5.3  |t Management Style  |g 387 --  |g 11.5.4  |t Strategy  |g 388 --  |g 11.5.5  |t Current Organizational Characteristics  |g 388 --  |g 11.5.6  |t Situation Misfits  |g 389 --  |g 11.5.7  |t Organizational Consultant Recommendations  |g 389 --  |g 11.5.8  |t Organizational Configurations  |g 389 --  |g 11.5.9  |t Organizational Characteristics  |g 390 --  |g 11.5.10  |t Organizational Misfits  |g 392 --  |g 11.5.11  |t More Detailed Recommendations  |g 392 --  |g 11.6  |t Detailed Discussion of Organizational and Situational Misfits  |g 392 --  |g 12.  |t Oticon  |g 399 --  |g 12.2  |t Case 1: The Top Management Group That Got Fired .. 
505 0 0 |t by Itself  |g 399 --  |g 12.2.1  |t The Demant Era  |g 400 --  |g 12.2.2  |t Growth and Expansion in The Seventies  |g 401 --  |g 12.2.3  |t Technology Changes in the Eighties  |g 402 --  |g 12.2.4  |t The Difference Between Behind The Ear and In The Ear Aids  |g 403 --  |g 12.2.5  |t External Influences Leading to Internal Weaknesses  |g 404 --  |g 12.2.6  |t Need for Changes  |g 406 --  |g 12.2.7  |t One Must Take the Good with the Bad  |g 407 --  |g 12.2.8  |t Kolind's Style  |g 407 --  |g 12.2.9  |t Reductions, Cut Backs and the New Oticon  |g 409 --  |g 12.3  |t Case 2: The Spaghetti That Became Revolutionary  |g 410 --  |g 12.3.1  |t What Made Kolind Think of Spaghetti?  |g 410 --  |g 12.3.2  |t Holly, Ivy and Unthinkable Thoughts  |g 411 --  |g 12.3.3  |t Realizing the Unthinkable  |g 412 --  |g 12.3.4  |t Implementation of the Undefinable  |g 413 --  |g 12.3.5  |t The Physical and Psychic Influences  |g 414 --  |g 12.3.6  |t The Computer Network and the Paperless Office  |g 415 --  |g 12.3.7  |t Spaghetti Sometimes Gets Sticky  |g 416 --  |g 12.3.8  |t Spaghetti in Action  |g 417 --  |g 12.4  |t Case 3: What Happens if the Spaghetti Gets Cold?  |g 419 --  |g 12.4.1  |t Kolind's Management Style  |g 419 --  |g 12.4.2  |t How to Get Value for Values  |g 420 --  |g 12.4.3  |t Interaction and Integration  |g 421 --  |g 12.4.4  |t Thisted's Role in the Spaghetti  |g 422 --  |g 12.4.5  |t Spaghetti for All Nationalities  |g 423 --  |g 12.4.6  |t How to Become Part of the Spaghetti  |g 424 --  |g 12.4.7  |t More Control than Meets the Eye  |g 425 --  |g 12.4.8  |t The Transparent Office  |g 426 --  |g 12.4.9  |t Authority Versus Group Mentality  |g 427 --  |g 12.4.10  |t Enthusiastic Salaries  |g 427 --  |g 12.4.11  |t It Takes More than Success to Prevent Failure  |g 428 --  |g 12.5  |t Case 4: Scouts are More Attractive  |g 430 --  |g 13.2  |t ABB Electromechanical Meters  |g 440 --  |g 13.2.2  |t The Electromechanical Meter Organization  |g 441 --  |g 13.2.3  |t Manufacturing  |g 442 --  |g 13.2.4  |t Design Engineering  |g 443 --  |g 13.2.5  |t Marketing  |g 443 --  |g 13.2.6  |t Intergroup Communications  |g 443 --  |g 13.2.7  |t Managerial Responsibilities  |g 444 --  |g 13.3  |t Duke University Press  |g 445 --  |g 13.3.1  |t Organizational Description  |g 445. 
520 |a The Organizational Consultant (CD attached) together with the book provide a managerial toolkit for the business person who wants to make her organization better and also for the student who wants a working knowledge of organizational design. For both, the Organizational Consultant guides you through cases or your own organization to analyze the company; it contains comments and help which tell you why and directs you to in-depth discussion on the concepts applied. Building intuition about theory through application is the approach. 
538 |a System requirements for accompanying computer disc: IBM-compatible PC; Microsoft windows; CD-ROM drive. 
650 0 |a Organization. 
650 0 |a Corporate culture. 
650 0 |a Psychology, Industrial. 
650 7 |a Organization.  |2 fast  |0 (OCoLC)fst01047777. 
650 7 |a Corporate culture.  |2 fast  |0 (OCoLC)fst00879624. 
650 7 |a Psychology, Industrial.  |2 fast  |0 (OCoLC)fst01081592. 
700 1 |a Obel, B©ırge. 
700 1 |a Hunter, Starling. 
700 1 |a S©ındergaard, Mikael. 
700 1 |a Hakonsson, Dorthe D©ıjbak. 
700 1 2 |a Burton, Richard M.  |t Organizational consultant. 
856 4 0 |u https://archive.org/details/strategicorganiz0000burt  |z Full Text (via Internet Archive) 
907 |a .b113140654  |b 07-01-20  |c 07-01-20 
998 |a web  |b  - -   |c f  |d b   |e z  |f eng  |g mau  |h 0  |i 1 
956 |a Internet Archive 
999 f f |i bf9121ab-3c10-59ff-a90b-3b2b77f97511  |s 91ffab28-6df7-5afc-98da-03b97c20570a 
952 f f |p Can circulate  |a University of Colorado Boulder  |b Online  |c Online  |d Online  |e HD31 .B8524 1998  |h Library of Congress classification  |i web  |n 1