The handbook of global outsourcing and offshoring [electronic resource] : the definitive guide to strategy and operations / Ilan Oshri, Professor of Technology and Globalisation, Loughborough University, UK, Julia Kotlarsky, Professor of Technology and Global Sourcing, Aston University, UK, Leslie P. Willcocks, Professor of Management, London School of Economics, London, UK.
"The expansion of outsourcing and offshoring, and the emergence of new sourcing models are challenging existing management practices. It has become increasingly important to understand the phenomena, not least as a basis for suggesting what directions it will take, its impacts, how it has been...
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| Online Access: |
Full Text (via Springer) |
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| Main Authors: | , , |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Houndmills, Basingstoke, Hampshire ; New York, NY :
Palgrave Macmillan,
2015.
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| Edition: | 3rd edition. |
| Subjects: |
Table of Contents:
- List of tables and figures
- Acknowledgements
- Case study contributors
- Introduction
- Part I. Making a sourcing decision: 1. Overview of the global sourcing marketplace; 2. Sourcing models: what and when to outsource or offshore; 3. Country attractiveness for sourcing; 4. The attractiveness of western countries for outsourcing services and backsourcing
- Part II. Building sourcing competencies: 5. Supplier configurations and capabilities; 6. Supplier selection, retained management capabilities and legal issues; 7. Leveraging knowledge and expertise
- Part III. Managing sourcing relationships: 8. The outsourcing life cycle and the transition phase; 9. Governance of outsourcing relationships; 10. Managing globally distributed teams; 11. Captive and shared service centres; 12. Innovation through outsourcing
- Appendix A
- References.