The pocket guide to the Baldrige Award criteria / Mark Graham Brown.

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Bibliographic Details
Online Access:	Full Text (via O'Reilly/Safari)
Main Author:	Brown, Mark Graham (Author)
Other title:	Baldrige Award criteria
Format:	eBook
Language:	English
Published:	Boca Raton, FL : CRC Press, ©2011.
Edition:	Sixteenth edition.
Subjects:	Malcolm Baldrige National Quality Award. Total quality management > Awards > United States. Malcolm Baldrige National Quality Award Total quality management > Awards United States