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b11427591 |
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CoU |
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m o d |
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cr ||||||||||| |
| 008 |
920609s1992 nyua o 000 0 eng |
| 005 |
20230711153840.9 |
| 010 |
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|z 92022159
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| 020 |
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|z 081447795X :
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| 035 |
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|a (CaSfIA)iam000000000253809
|
| 035 |
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|a (OCoLC)1035370441
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| 040 |
|
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|a DLC
|c DLC
|d DLC
|d CaSfIA
|
| 050 |
0 |
4 |
|a HF5541.T4
|b A45 1992
|
| 100 |
1 |
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|a Anderson, Kristin,
|d 1962-
|
| 245 |
1 |
0 |
|a Great customer service on the telephone /
|c Kristin Anderson.
|
| 260 |
|
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|a New York :
|b AMACOM, American Management Association,
|c c1992.
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| 300 |
|
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|a 1 online resource (xi, 99 pages :
|b illustrations)
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| 336 |
|
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|a text
|b txt
|2 rdacontent.
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| 337 |
|
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|a computer
|b c
|2 rdamedia.
|
| 338 |
|
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|a online resource
|b cr
|2 rdacarrier.
|
| 490 |
1 |
|
|a The WorkSmart series.
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| 650 |
|
0 |
|a Telephone in business.
|
| 650 |
|
0 |
|a Customer services.
|
| 830 |
|
0 |
|a WorkSmart series.
|
| 856 |
4 |
0 |
|u https://archive.org/details/greatcustomerser00ande
|z Full Text (via Internet Archive)
|
| 907 |
|
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|a .b114275919
|b 09-07-22
|c 09-21-20
|
| 998 |
|
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|a web
|b - -
|c f
|d b
|e z
|f eng
|g nyu
|h 0
|i 1
|
| 956 |
|
|
|a Internet Archive
|
| 999 |
f |
f |
|i 1528fac3-9130-50eb-9183-d511e760482b
|s 8ccee1f2-5f6e-5aec-bb36-207f64774c8c
|
| 952 |
f |
f |
|p Can circulate
|a University of Colorado Boulder
|b Online
|c Online
|d Online
|e HF5541.T4 A45 1992
|h Library of Congress classification
|i web
|n 1
|
