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Make Your Clinics Flow with Synchrony [electronic resource] : A Practical and Innovative Guide for Physicians, Managers, and Staff.

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Bibliographic Details
Online Access: Full Text (via ProQuest)
Main Author: Hand, Dennis
Other Authors: Suneja, Aneesh
Format: Electronic eBook
Language:English
Published: Milwaukee, WI : Quality Press, 2016.
Subjects:
Medical offices > Planning > Handbooks, manuals, etc.
Physician and patient.
Table of Contents:
  • Intro
  • Title Page
  • CIP data
  • Dedication
  • Table of Contents
  • List of Figures
  • Preface
  • Acknowledgments
  • Introduction: Definition of Synchrony
  • Chapter 1-Observe the Patient Process
  • Patient Observations and Data Collection
  • Waste
  • Workload Distribution
  • Chapter 2-Visually Manage the Patient Process at the Front Line
  • Passive Systems for Patient Flow
  • Problems with a Passive System
  • The Patient Status Board
  • Cross-Training for a Multifunctional Team
  • Dependent and Parallel Steps
  • Chapter 3-Adjust and Control the Gears for Synchrony
  • Changeover
  • Pods.
  • Workplace Organization
  • Chapter 4-Plan for Variation in Patient Type and Length of Visit
  • Chapter 5-The Environment for Synchrony
  • Metrics
  • Physical Layout and Space Utilization
  • Flexible, Multipurpose Treatment Rooms
  • Central Location for Shared Resources
  • Shared Workrooms That Colocate Physicians and Staff
  • Chapter 6-Techniques for Change Agents
  • At the Beginning of the Transformation
  • Questions to Keep in Mind
  • In the Middle of Your Transformation
  • Team Leaders
  • When Change Is Undermined
  • Another Special Issue: EHR
  • Questions to Keep in Mind.
  • Chapter 7-Conclusion
  • Epilogue
  • Index.

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