Introduction to knowledge management [electronic resource] : KM in business / Todd R. Groff and Thomas P. Jones.
This book introduces readers to a wide range of knowledge management (KM) tools, techniques and terminology for enhancing innovation, communication and dedication among individuals and workgroups. The focus is on real-world business examples using commonly available technologies. The book is set out...
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Main Authors: | , |
Other title: | Knowledge management. |
Format: | Electronic eBook |
Language: | English |
Published: |
Amsterdam ; Boston :
Butterworth-Heinemann,
©2003.
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Subjects: |
MARC
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100 | 1 | |a Groff, Todd R. |0 http://id.loc.gov/authorities/names/n2003096419 |1 http://isni.org/isni/000000003674730X. | |
245 | 1 | 0 | |a Introduction to knowledge management |h [electronic resource] : |b KM in business / |c Todd R. Groff and Thomas P. Jones. |
246 | 3 | |a Knowledge management. | |
260 | |a Amsterdam ; |a Boston : |b Butterworth-Heinemann, |c ©2003. | ||
300 | |a 1 online resource (vii, 183 pages) : |b illustrations. | ||
336 | |a text |b txt |2 rdacontent. | ||
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347 | |a data file. | ||
500 | |a Title from title screen. | ||
500 | |a Includes index. | ||
504 | |a Includes bibliographical references and index. | ||
505 | 0 | |a Ch. 1. Introducing KM -- ch. 2. Personal KM -- ch. 3. Capture and corroborate -- ch. 4. Organize and secure -- ch. 5. Analyze and collaborate -- ch. 6. Storytelling and knowledge transfer -- ch. 7. Systems thinking -- ch. 8. Harnessing Metcalfe's Law : utility = nodes2 -- ch. 9. 3D communication -- ch. 10. Building in knowledge exchange -- ch. 11. Developing KM strategies -- ch. 12. The ethics of KM -- ch. 13. Metrics and taming wicked problems -- ch. 14. Careers in KM. | |
520 | |a This book introduces readers to a wide range of knowledge management (KM) tools, techniques and terminology for enhancing innovation, communication and dedication among individuals and workgroups. The focus is on real-world business examples using commonly available technologies. The book is set out in a clear and straightforward way, with definitions highlighted, brief case studies included that illustrate key points, dialogue sections that probe for practical applications, and written exercises. Each chapter concludes with discussion questions, review questions, and a vocabul. | ||
546 | |a English. | ||
650 | 0 | |a Knowledge management. |0 http://id.loc.gov/authorities/subjects/sh97007353. | |
650 | 7 | |a Knowledge management. |2 fast |0 (OCoLC)fst00988184. | |
700 | 1 | |a Jones, Thomas P., |e author. |0 http://id.loc.gov/authorities/names/n2003096420 |1 http://isni.org/isni/0000000034049858. | |
776 | 0 | 8 | |i Print version: |a Groff, Todd R. |t Introduction to knowledge management. |d Amsterdam ; Boston : Butterworth-Heinemann, ©2003 |z 0750677287 |z 9780750677288 |w (DLC) 2003043696 |w (OCoLC)51817186. |
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