Qualitative research in technical communication [electronic resource] / edited by James Conklin and George F. Hayhoe.

Brings together a representative sample from the growing body of work in qualitative research in technical communication. This book includes examples of qualitative methodologies - including ethnography, case study, focus groups, action research, grounded theory, and interview research.

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Bibliographic Details
Online Access: Full Text (via Taylor & Francis)
Other Authors: Conklin, James, Hayhoe, George F.
Format: Electronic eBook
Language:English
Published: New York : Routledge, 2011.
Subjects:
Table of Contents:
  • Qualitative research in technical communication: issues of value, identity, and use / Patricia Sullivan & Rachel Spilka
  • Evaluating Qualitative Inquiry in Technical and Scientific Communication: Toward a Practical and Dialogic Validity /
  • Ann M. Blakeslee, Caroline M. Cole, & Theresa Conefrey
  • The future of technical communication: how innovation, technology, information management, and other forces are shaping the future of the profession / Barbara Giammona
  • Modeling Information for Three-dimensional Space: Lessons Learned from Museum Exhibit Design / Saul Carliner
  • Toward a Meaningful Model of Technical Communication / Hillary Hart & James Conklin
  • The Role of Rhetorical Invention for Visuals: A Qualitative Study of Technical Communicators in the Workplace / Tiffany Craft Portewig
  • A Work in Process: A Study of Single-source Documentation and Document Review Processes of Cardiac Devices / Lee-Ann Kastman Breuch
  • A Call for New Courses to Train Scientists as Effective Communicators in Contemporary Government and Business Settings / Scott A. Mogull
  • Proceeding with Caution: A Case Study of Engineering Professionals Reading White Papers / Russell Willerton
  • Using Web 2.0 to Conduct Qualitative Research: A Conceptual Model / Christopher Thacker & David Dayton
  • Heuristic Web Site Evaluation: Exploring the Effects of Guidelines on Experts Detection of Usability Problems / Marieke Donker-Kuijer, Menno de Jong, and Leo Lentz
  • Making and Acting: Ethnographi Development of a Case Study Approach / Thomas Vosecky, Marika Seigel, & Charles Wallace
  • Integrating experts and non-experts in mathematical sciences research teams: a qualitative approach / Linda Phillips Driskill & Julie Zeleznik Watts
  • Team Learning in Usability Testing / Michael Hughes & Tom Reeves
  • Qualitative research in technical communication: a review of articles published from 2003 to 2007 / Debbie Davy & Christina Valecillos.