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|a 9781315615004
|q (e-book ;
|q PDF)
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|a 1315615002
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|q PDF)
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|q (hardback)
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|a (OCoLC)948605203
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|d K6U
|d OCLCO
|d OCLCQ
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|a GWRE
|
| 050 |
|
4 |
|a HD2365
|b .C85 2016
|
| 100 |
1 |
|
|a Cullen, Sara.
|0 http://id.loc.gov/authorities/names/nb2003095013
|1 http://isni.org/isni/0000000063964043.
|
| 245 |
1 |
4 |
|a The contract scorecard
|h [electronic resource] :
|b successful outsourcing by design /
|c Sara Cullen.
|
| 260 |
|
|
|a London ;
|a New York :
|b Routledge,
|c 2016.
|
| 300 |
|
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|a 1 online resource (xvi, 246 pages) :
|b illustrations, portrait.
|
| 336 |
|
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|a text
|b txt
|2 rdacontent.
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| 337 |
|
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|a computer
|b c
|2 rdamedia.
|
| 338 |
|
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|a online resource
|b cr
|2 rdacarrier.
|
| 500 |
|
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|a "A Gower book"--Cover.
|
| 500 |
|
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|a "First published 2009 by Gower Publishing"--Title page verso.
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| 504 |
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|a Includes bibliographical references and index.
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| 505 |
0 |
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|a 1. Introduction -- 2. The quadrants of the contract scorecard -- 3. The steps in developing KPIs -- 4. Schemes for the consequences of KPI performance -- 5. Planning the contract scorecard -- 6. The quality specification, the service level agreement (SLA) -- 7. The financial specification, the financial schedule -- 8. The relationship specification, the governance charter -- 9. The strategic specification, unique contract schedules -- 10. Conclusion.
|
| 650 |
|
0 |
|a Contracting out.
|0 http://id.loc.gov/authorities/subjects/sh85031614.
|
| 650 |
|
0 |
|a Contracting out
|x Evaluation.
|
| 650 |
|
7 |
|a Contracting out.
|2 fast
|0 (OCoLC)fst00876904.
|
| 650 |
|
7 |
|a Contracting out
|x Evaluation.
|2 fast
|0 (OCoLC)fst00876912.
|
| 856 |
4 |
0 |
|u https://colorado.idm.oclc.org/login?url=https://www.taylorfrancis.com/books/9781315615004
|z Full Text (via Taylor & Francis)
|
| 907 |
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|a .b11606934x
|b 02-01-23
|c 01-22-21
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|c 01-22-21
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| 944 |
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|a MARS - RDA ENRICHED
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| 915 |
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|a -
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| 956 |
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|a Taylor & Francis Ebooks
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| 956 |
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f |
f |
|p Can circulate
|a University of Colorado Boulder
|b Online
|c Online
|d Online
|e HD2365 .C85 2016
|h Library of Congress classification
|i web
|n 1
|
