Knowledge retention : strategies and solutions / Jay Liebowitz.

As baby boomers approach retirement age and the work patterns of younger workers constantly change, many organizations worldwide are experiencing a far-reaching knowledge bleed. Therefore, it is imperative that organizations find ways to best leverage and retain that vital knowledge before workers l...

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Bibliographic Details
Online Access: Full Text (via O'Reilly/Safari)
Main Author: Liebowitz, Jay, 1957-
Corporate Author: CRC Press
Format: eBook
Language:English
Published: Boca Raton : Auerbach Publications, ©2008.
Subjects:
Table of Contents:
  • Chapter 1 Setting the Stage
  • chapter 2 Determining Critical "At-Risk" Knowledge
  • chapter 3 Easy-to-Accomplish Knowledge Retention Techniques
  • chapter 4 Developing a Knowledge Retention Framework
  • chapter 5 Knowledge Retention: Learning from Others
  • chapter 6 Calculating the Loss of Knowledge
  • chapter 7 Using Organizational Network Analysis to Inform Knowledge Retention Efforts
  • chapter 8 Case Study: Knowledge Harvesting during the Big Crew Change. Larry. Todd. Wilson, . Founder.and. President, . Knowledge. Harvesting. Inc / Jeffrey. E. Stemke, . Knowledge. Strategist, . Chevron. Corporation.and.
  • chapter 9 The Aerospace Corporation Case Study. Jeffery. Kern, . Christine. Lincoln, .and. Jovel. Crisostomo, . The. Aerospace. Corporation. Knowledge. Management. Office / Stewart. Sutton, . Joseph. Betser, . Mary. Hornickel, . Michelle. Gregorio, .
  • chapter 10 Knowledge Retention: The Future.