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|a Selling 101 :
|b what every successful sales professional needs to know /
|c Zig Ziglar.
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|a Selling one hundred one
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|a Nashville :
|b Thomas Nelson Publishers,
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|a You made the right choice -- Important skills for today's sales professional -- Finding someone willing to buy -- Dealing effectively with call reluctance -- Sell by design, not by chance -- Questions are the answer : need analysis -- Conducting the comfortable interview -- Making the lights go on : need awareness -- Selling to people's problems : need solution -- The ABC's of closing sales : need satisfaction -- Closing more sales more often -- Beyond customer "service" to customer "satisfaction" -- Gaining control of your time and your life.
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|i Print version:
|t Selling 101
|d Nashville : Thomas Nelson Publishers, c2003.
|z 0785264817 (hardcover : alk. paper)
|w (DLC) 2002151311
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