Lean six sigma service excellence : a guide to green belt certification and bottom line improvement / Gerald M. Taylor.

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Bibliographic Details
Online Access:	Full Text (via Skillsoft)
Main Author:	Taylor, Gerald M.
Format:	Electronic eBook
Language:	English
Published:	Ft. Lauderdale, Fla. : J. Ross Pub., ©2009.
Subjects:	Service industries > Management. Six sigma (Quality control standard) Service industries > Quality control. Production management. Production management Service industries > Management Service industries > Quality control

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Full Text (via Skillsoft)

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Call Number:	HD9980.5 .T39 2009eb
HD9980.5 .T39 2009eb	Available