Introduction to healthcare quality management / Patrice L. Spath.

This edition explains the basic principles and techniques of quality management in healthcare. It has practical examples and case studies that apply quality concepts and tools to real-life situations. New to this edition, each chapter includes an expanded list of websites to find additional resource...

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Bibliographic Details
Online Access: Full Text (via Skillsoft)
Main Author: Spath, Patrice (Author)
Format: Electronic eBook
Language:English
Published: Chicago : Health Administration Press, [2013]
Edition:Second edition.
Series:Gateway to healthcare management.
Subjects:
Table of Contents:
  • Supplemental and instructional resources
  • Focus on quality
  • Quality management building blocks
  • Measuring performance
  • Evaluating performance
  • Continuous improvement
  • Performance improvement tools
  • Improvement project teams
  • Improving patient safety
  • Achieving reliable quality and safety
  • Managing the use of healthcare resources
  • Organizing for quality.