Availability and capacity management in the cloud : an ITSM narrative account / Daniel McLean.

The truth about integrating Cloud services and ITSM is that Cloud functionality increases flexibility and capacity in IT systems, but it also adds complexity and requires a combination of business, financial and technical expertise to make it work effectively. Moreover, organizations often confuse a...

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Bibliographic Details

Online Access:	Full Text (via Skillsoft)
Main Author:	McLean, Daniel
Format:	Electronic eBook
Language:	English
Published:	Ely, Cambridgeshire, U.K. : IT Governance Pub., 2014.
Subjects:	Cloud computing. Information technology > Management. Cloud computing Information technology > Management