The communication habit : strategies that set you apart and leave a lasting impression / Laura Joan Katen.
"From quick conversations to awkward interactions-learn the communication strategies you need to distinguish yourself in any situation and progress your success! First impressions are made in seven seconds or less-so it's imperative that you make every moment count-and The Communication Ha...
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Full Text (via Skillsoft) |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York :
McGraw-Hill,
[2020]
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| Subjects: |
Table of Contents:
- First impressions & perceptions: the 4 key areas of a first impression
- Creating an accurate impression: how subtle differences between similar words can shift perception
- Projecting confidence & presence: understanding your non-verbal messaging
- Speaking with intention: the importance of what we say and how we sound
- Communicating your competence: the core levels of competence
- Establishing credibility: how to build trust and sustain rapport
- Recovering, rebuilding, re-establishing: the art of failure and the importance of resiliency.