A holistic approach to lessons learned : how organizations can benefit from their own knowledge / Moria Levy.
"The book presents a holistic approach to organization performance improvements by lessons learned management. Such an approach is required because specific methods, such as debriefing, task management or procedures updates, do not achieve actual improvements. The presented model spans the enti...
Saved in:
| Online Access: |
Full Text (via Taylor & Francis) |
|---|---|
| Main Author: | |
| Format: | eBook |
| Language: | English |
| Published: |
Boca Raton, FL :
CRC Press,
[2018]
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| Subjects: |
MARC
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| 100 | 1 | |a Levy, Moria, |d 1964- |e author. |0 http://id.loc.gov/authorities/names/no2010141297 |1 http://isni.org/isni/0000000082876049. | |
| 245 | 1 | 2 | |a A holistic approach to lessons learned : |b how organizations can benefit from their own knowledge / |c Moria Levy. |
| 264 | 1 | |a Boca Raton, FL : |b CRC Press, |c [2018] | |
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| 505 | 0 | |a The need -- A world full of challenges -- Creating the knowledge -- Learning the lesson for the first time -- Deepening: debriefing techniques and guidelines -- Learning from quality-based processes -- Experience -- Managing the created knowledge -- Actions -- Knowledge and a knowledgebase to handle it -- Embedding the lessons in the organizational environment -- Returning to the previous day -- Requesting the knowledge before action -- Implementing the life-cycle model of lessons and good practices management -- Jumping into the water -- The cultural change -- Roles in the organization -- Summary. | |
| 504 | |a Includes bibliographical references and index. | ||
| 520 | 2 | |a "The book presents a holistic approach to organization performance improvements by lessons learned management. Such an approach is required because specific methods, such as debriefing, task management or procedures updates, do not achieve actual improvements. The presented model spans the entire life cycle of lessons learned: Starting from creating new lessons, moving on to knowledge refining and ending with smart integration into the organizational environment so future re-use of knowledge is enabled. The model also addresses other sources of organizational learning including quality processes and employee experience utilization."--Provided by publisher. | |
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