Customer-driven strategy : winning through operational excellence / by Thomas F. Wallace.

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Bibliographic Details
Main Author: Wallace, Thomas F.
Format: Book
Language:English
Published: Essex Junction, Vt. : Oliver Wight Publications, ©1992.
Subjects:

MARC

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100 1 |a Wallace, Thomas F.  |0 http://id.loc.gov/authorities/names/n82215749  |1 http://isni.org/isni/0000000026775526. 
245 1 0 |a Customer-driven strategy :  |b winning through operational excellence /  |c by Thomas F. Wallace. 
260 |a Essex Junction, Vt. :  |b Oliver Wight Publications,  |c ©1992. 
300 |a xvi, 283 pages :  |b illustrations ;  |c 24 cm. 
336 |a text  |b txt  |2 rdacontent. 
337 |a unmediated  |b n  |2 rdamedia. 
338 |a volume  |b nc  |2 rdacarrier. 
504 |a Includes bibliographical references (pages 267-272) and index. 
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650 0 |a Total quality management.  |0 http://id.loc.gov/authorities/subjects/sh91000952. 
650 0 |a Customer services.  |0 http://id.loc.gov/authorities/subjects/sh85034965. 
650 0 |a Strategic planning.  |0 http://id.loc.gov/authorities/subjects/sh85128511. 
650 0 |a Production planning.  |0 http://id.loc.gov/authorities/subjects/sh85107219. 
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