Keeping score : using the right metrics to drive world-class performance / Mark Graham Brown.

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Bibliographic Details
Main Author:	Brown, Mark Graham
Format:	Book
Language:	English
Published:	New York : Quality Resources, ©1996.
Subjects:	Organizational effectiveness > Evaluation. Industrial efficiency > Evaluation. Customer services > Evaluation. Job satisfaction > Evaluation.

Keeping score : using the right metrics to drive world class performance / by Brown, Mark Graham

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Published 1996

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