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A culture for academic excellence : implementing the quality principles in higher education / Jann E. Freed, Marie R. Klugman, and Jonathan D. Fife ; prepared by ERIC Clearinghouse on Higher Education, the George Washington University in cooperation with ASHE, Association for the Study of Higher Education.

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Bibliographic Details
Main Author: Freed, Jann E.
Corporate Authors: ERIC Clearinghouse on Higher Education, Association for the Study of Higher Education
Other Authors: Klugman, Marie R., Fife, Jonathan D.
Format: Book
Language:English
Published: Washington, D.C. : Graduate School of Education and Human Development, George Washington University, 1997.
Series:ASHE-ERIC higher education report ; v. 25, no. 1.
Subjects:
Education, Higher > United States > Administration.
Total quality management > United States.
Universities and colleges > United States > Evaluation.
Table of Contents:
  • Introduction
  • History of the quality movement
  • What is quality?
  • Evolution of quality in higher education
  • Creating a quality culture
  • Shifting paradigm
  • Vision, mission, and outcomes driven
  • Systems dependent
  • Systematic individual development
  • Decisions based on fact
  • Delegation of decision making
  • Collaboration
  • Planning for change
  • Creative and supportive leadership
  • Implications of implementing the quality principles.

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