Martin, S. B., & Estes, F. (1996). Customer service & team problem solving: Worker Education Program, Chicago Teachers' Center of Northeastern Illinois University, the Union of Needletrades, Industrial & Textile Employees, and Claretian Medical Center. The Center : The Union ; U.S. Dept. of Education, Office of Educational Research and Improvement, Educational Resources Information Center.
Chicago Style (17th ed.) CitationMartin, Sabrina Budasi, and Florence Estes. Customer Service & Team Problem Solving: Worker Education Program, Chicago Teachers' Center of Northeastern Illinois University, the Union of Needletrades, Industrial & Textile Employees, and Claretian Medical Center. [Chicago, Ill.] : [Washington, DC]: The Center : The Union ; U.S. Dept. of Education, Office of Educational Research and Improvement, Educational Resources Information Center, 1996.
MLA (8th ed.) CitationMartin, Sabrina Budasi, and Florence Estes. Customer Service & Team Problem Solving: Worker Education Program, Chicago Teachers' Center of Northeastern Illinois University, the Union of Needletrades, Industrial & Textile Employees, and Claretian Medical Center. The Center : The Union ; U.S. Dept. of Education, Office of Educational Research and Improvement, Educational Resources Information Center, 1996.