People come first : user-centered academic library service / edited by Dale S. Montanelli & Patricia F. Stenstrom.
Saved in:
| Other Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Chicago :
Association of College and Research Libraries,
1999.
|
| Series: | ACRL publications in librarianship ;
no. 53. |
| Subjects: |
Table of Contents:
- Avoiding the seven deadly sins, or technology and the future of library service in academic libraries / Michael Gorman
- The gateway library : rethinking undergraduate services / Lizabeth A. Wilson
- Collection development in transition / Stephen E. Atkins and Patricia F. Stenstrom
- Cataloging : a case study of self-imposed obsolescence / Patricia F. Stenstrom
- Reference : putting users first / John C. Stalker
- Interlibrary services from both sides of the desk / Richard M. Dougherty and Juliet Williams
- Value-added access services / Lynn Wiley and John Harer
- Toward self-sufficient users : helping patrons learn to use information resources independently / Stephen J. Smith and Dale S. Montanelli
- Service-oriented personnel / Patricia A. McCandless
- It's only money : financial resources in the user centered library / Dale S. Montanelli.