Empowerment : HR strategies for service excellence / Conrad Lashley.

Saved in:

Bibliographic Details
Main Author:	Lashley, Conrad
Format:	Book
Language:	English
Published:	Oxford : Butterworth-Heinemann, 2001.
Edition:	[New ed.]
Series:	Hospitality, leisure, and tourism series.
Subjects:	Service industries > Personnel management. Customer services > Management. Employee empowerment.

PASCAL Offsite

Holdings details from PASCAL Offsite
Call Number:	HD9980.5 .L35 2001
HD9980.5 .L35 2001	Available Place a Hold