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The Southwest Airlines way : using the power of relationships to achieve high performance / Jody Hoffer Gittell.

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Bibliographic Details
Main Author: Gittell, Jody Hoffer
Format: Book
Language:English
Published: New York : McGraw-Hill, ©2003.
Subjects:
Southwest Airlines Co. > Management.
Airlines > United States > Management.
Description
Physical Description:xvi, 319 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references (pages 287-310) and index.
ISBN:0071396837 (Hardcover : alk. paper)

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