High tech, high touch : library customer service through technology / by Lynn Jurewicz and Todd Cutler.
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| Format: | Book |
| Language: | English |
| Published: |
Chicago :
American Library Association,
2003.
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| Physical Description: | viii, 142 pages : illustrations ; 25 cm. |
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| Bibliography: | Includes bibliographical references (pages 135-137) and index. |
| ISBN: | 0838908608 |