Crisis management : master the skills to prevent disasters / [writer, Richard Luecke ; subject adviser, Larry Barton]
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| Format: | Book |
| Language: | English |
| Published: |
Boston, Mass. :
Harvard Business School Press,
©2004.
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| Series: | Harvard business essentials series.
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| Subjects: |
Table of Contents:
- Taking stock of potential perils : what could go wrong?
- Avoiding the avoidable : an ounce of prevention
- Contingency planning : preparing today for tomorrow's problems
- Crisis recognition : where there's smoke there's fire
- Containment : preventing a bad situation from becoming worse
- Crisis resolution : the road to recovery
- Mastering the media : make it your story
- Learning from your experience : gather lessons where you find them.