Task Characteristics, Structural Characteristics, Organizational Relationships, and Communication Processes [microform] : A Contingency Approach to Job Performance. Phase III / John L. Petelle and Kathleen Garthright-Petelle.
A study examined the relationships between (1) employee job performance and organizational relationships, (2) employee job performance and communication processes, (3) organizational relationships and communication processes, and (4) task characteristics and structural characteristics. Data were gat...
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| Format: | Microfilm Book |
| Language: | English |
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1985.
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| Summary: | A study examined the relationships between (1) employee job performance and organizational relationships, (2) employee job performance and communication processes, (3) organizational relationships and communication processes, and (4) task characteristics and structural characteristics. Data were gathered from approximately 200 employees of a state service regulatory agency who worked in 28 different task units--groups working interdependently to accomplish a major task or produce a product. Survey instruments included measures of task uncertainty and interdependence; structural standardization, formalization, autonomy, and centralization; communication processes; and organizational relationships. Results showed that organizational relationships were positively correlated with performance, that there was no significant correlation between communication processes and job performance, that organizational relationships and communication processes were significantly correlated with each other, and that there was a significant negative correlation between task characteristics and structural characteristics. In addition, regression analysis revealed that organizational relationships and the structural variable of autonomy were significant predictors of performance. (FL) |
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| Item Description: | ERIC Note: Paper presented at the Annual Meeting of the International Communication Association (35th, Honolulu, HI, May 23-27, 1985). For Phase II, see ED 249 554. ERIC Document Number: ED266497. |
| Physical Description: | 41 p. |
| Reproduction Note: | Microfiche. |
| Action Note: | committed to retain |