Business Telephone Etiquette. Comptetency Test Package. Office Occupations. Instructor's Guide [microform] / Donna Hines.
This competency test package, one of a series of test packages for office occupations education, contains a list of performance objectives: a sample, 50-point objective test; and several performance test activities. The package also includes complete directions for the student and the instructor, pl...
Saved in:
| Online Access: |
Request ERIC Document |
|---|---|
| Main Author: | |
| Corporate Author: | |
| Format: | Microfilm Book |
| Language: | English |
| Published: |
[S.l.] :
Distributed by ERIC Clearinghouse,
1984.
|
| Subjects: |
MARC
| LEADER | 00000nam a22000002u 4500 | ||
|---|---|---|---|
| 001 | b6200524 | ||
| 003 | CoU | ||
| 007 | he u||024|||| | ||
| 008 | 840101s1984 xx |||| b ||| | eng d | ||
| 005 | 20240722190448.2 | ||
| 035 | |a (ERIC)ed269608 | ||
| 040 | |a ericd |c ericd |d MvI | ||
| 099 | |f ERIC DOC # |a ED269608 | ||
| 100 | 1 | |a Hines, Donna. | |
| 245 | 1 | 0 | |a Business Telephone Etiquette. Comptetency Test Package. Office Occupations. Instructor's Guide |h [microform] / |c Donna Hines. |
| 260 | |a [S.l.] : |b Distributed by ERIC Clearinghouse, |c 1984. | ||
| 300 | |a 53 p. | ||
| 336 | |a text |2 rdacontent. | ||
| 337 | |a microform |2 rdamedia. | ||
| 338 | |a microfiche |2 rdacarrier. | ||
| 500 | |a Availability: Occupational Curriculum Laboratory, East Texas State University, Commerce, TX 75428 (test package and slide/tape). |5 ericd. | ||
| 500 | |a Sponsoring Agency: Texas Education Agency, Austin. Dept. of Occupational Education and Technology. |5 ericd. | ||
| 500 | |a ERIC Note: For related documents, see ED 222 722, ED 222 729, ED 226 162, and CE 044 415-421. |5 ericd. | ||
| 500 | |a ERIC Document Number: ED269608. | ||
| 520 | |a This competency test package, one of a series of test packages for office occupations education, contains a list of performance objectives: a sample, 50-point objective test; and several performance test activities. The package also includes complete directions for the student and the instructor, plus answer keys and a guide for evaluating the tests. Suggestions for adapting the tests for special needs students are provided. These tests on business telephone etiquette cover time zones, area codes, various conversations, message forms, and voice quality. (This competency test package can be coordinated with a slide/tape module.) (KC) | ||
| 521 | 8 | |a Teachers. |b ericd. | |
| 521 | 8 | |a Practitioners. |b ericd. | |
| 533 | |a Microfiche. |b [Washington D.C.]: |c ERIC Clearinghouse |e microfiches : positive. | ||
| 583 | 1 | |a committed to retain |c 20240101 |d 20490101 |5 CoU |f Alliance Shared Trust |u https://www.coalliance.org/shared-print-archiving-policies | |
| 650 | 0 | 7 | |a Behavioral Objectives. |2 ericd. |
| 650 | 1 | 7 | |a Business Skills. |2 ericd. |
| 650 | 0 | 7 | |a Clerical Occupations. |2 ericd. |
| 650 | 1 | 7 | |a Competence. |2 ericd. |
| 650 | 0 | 7 | |a Competency Based Education. |2 ericd. |
| 650 | 0 | 7 | |a Evaluation Criteria. |2 ericd. |
| 650 | 0 | 7 | |a Job Skills. |2 ericd. |
| 650 | 0 | 7 | |a Learning Modules. |2 ericd. |
| 650 | 0 | 7 | |a Office Occupations Education. |2 ericd. |
| 650 | 1 | 7 | |a Office Practice. |2 ericd. |
| 650 | 0 | 7 | |a Postsecondary Education. |2 ericd. |
| 650 | 0 | 7 | |a Secondary Education. |2 ericd. |
| 650 | 0 | 7 | |a Skill Development. |2 ericd. |
| 650 | 0 | 7 | |a Special Education. |2 ericd. |
| 650 | 1 | 7 | |a Telephone Usage Instruction. |2 ericd. |
| 650 | 1 | 7 | |a Test Items. |2 ericd. |
| 650 | 0 | 7 | |a Vocational Education. |2 ericd. |
| 710 | 2 | |a East Texas State University. |b Occupational Curriculum Laboratory. | |
| 856 | 4 | 2 | |z Request ERIC Document |u https://colorado.idm.oclc.org/login?url=https://colorado.illiad.oclc.org/illiad/COD/illiad.dll?Action=10&Form=23 |
| 907 | |a .b62005248 |b 01-18-22 |c 10-10-10 | ||
| 998 | |a pas |b 10-10-10 |c f |d m |e - |f eng |g xx |h 0 |i 1 | ||
| 956 | |a ERIC | ||
| 999 | f | f | |i e50fa4c6-d985-5a2b-9f63-72a7a699c797 |s d9aef5bb-1fa1-57c1-a906-59a24552d877 |
| 952 | f | f | |p Can circulate |a University of Colorado Boulder |b Boulder Campus |c Offsite |d PASCAL Offsite |e ED269608 |h Other scheme |i microfiche |n 1 |