Assessing Organizational Effectiveness [electronic resource] : Considerations and Procedures / Jack Y. Krakower.

The dimensions of effectiveness pertinent to postsecondary institutions are discussed, along with approaches for assessing effectiveness. A paradigm of effectiveness is presented, based on six concerns: whose perspective is taken; assessment criteria, the referent for judging effectiveness, level an...

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Bibliographic Details
Online Access: Full Text (via ERIC)
Main Author: Krakower, Jack Y.
Corporate Author: National Center for Higher Education Management Systems
Format: Electronic eBook
Language:English
Published: [S.l.] : Distributed by ERIC Clearinghouse, 1985.
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Summary:The dimensions of effectiveness pertinent to postsecondary institutions are discussed, along with approaches for assessing effectiveness. A paradigm of effectiveness is presented, based on six concerns: whose perspective is taken; assessment criteria, the referent for judging effectiveness, level and unit of analysis, time frame, and types and sources of data. The effectiveness framework incorporates criteria concerning: goal achievement, managerial functions, organizational climate, and environmental adaptation. Criteria for goal achievement outcomes concern: economics; human characteristics; knowledge, technology, and art form; and resource and service provision. Managerial process criteria concern: planning, organizing, directing, control, and staffing. Organizational climate criteria include the categories of autonomy, structure, reward orientation, educational climate, and socialization and motivation, while environmental adaptation criteria include the categories of efficiency, productivity, and bargaining position. Included is a compendium of measures, which identifies indicators and measures to assess effectiveness for each criteria, which is referenced by codes. A total of 410 indicators are covered. An eight-page bibliography and information on the competing values approach of assessing effectiveness models and criteria are appended. (SW)
Item Description:ERIC Document Number: ED270056.
Sponsoring Agency: National Inst. of Education (ED), Washington, DC.
Contract Number: 400-83-0009.
Educational level discussed: Postsecondary Education.
Also distributed on microfiche by U.S. GPO under ED 1.310/2:270056.
Physical Description:161 p.