Institutional Politics [electronic resource] : The Rhetoric of the Upward Bound (Interacting Successfully in Corporate Culture) / Sherry G. Southard.
Protocol involves the behavior and procedures that are proper in any discourse community, including both what is spoken or written as well as what is not spoken or written. Students need to understand what proper protocol in corporate culture involves, how it is determined by formal and informal str...
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Full Text (via ERIC) |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
[S.l.] :
Distributed by ERIC Clearinghouse,
1989.
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| Subjects: |
MARC
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| 100 | 1 | |a Southard, Sherry G. | |
| 245 | 1 | 0 | |a Institutional Politics |h [electronic resource] : |b The Rhetoric of the Upward Bound (Interacting Successfully in Corporate Culture) / |c Sherry G. Southard. |
| 260 | |a [S.l.] : |b Distributed by ERIC Clearinghouse, |c 1989. | ||
| 300 | |a 14 p. | ||
| 500 | |a ERIC Document Number: ED303829. | ||
| 500 | |a ERIC Note: Paper presented at the Annual Meeting of the Conference on College Composition and Communication (40th, Seattle, WA, March 16-18, 1989). |5 ericd. | ||
| 520 | |a Protocol involves the behavior and procedures that are proper in any discourse community, including both what is spoken or written as well as what is not spoken or written. Students need to understand what proper protocol in corporate culture involves, how it is determined by formal and informal structures, and why such protocol is important. They also need to be aware of the intricacies of official and unofficial discourse. Furthermore, if technical communication students know how complicated the informal structures and procedures of organizations can be regarding human relationships, they can proceed cautiously and fit more easily into the informal structure. As new employees, students can learn about the informal workings of the organization by observing and listening and by participating in informal conversations about topics that are related and unrelated to work. Students should therefore know about small group dynamics, nonverbal communication, and listening techniques. Protocol also involves matters of verbal communication, including formal channels of communication. Students should be aware of these channels, and should also determine the informal channels of communication that develop in the work setting. Proper protocol becomes the rhetoric of the upward bound--the rhetoric of those students who will advance in their profession. (MM) | ||
| 650 | 1 | 7 | |a Business Communication. |2 ericd. |
| 650 | 1 | 7 | |a Communication Skills. |2 ericd. |
| 650 | 0 | 7 | |a Employer Employee Relationship. |2 ericd. |
| 650 | 0 | 7 | |a Higher Education. |2 ericd. |
| 650 | 1 | 7 | |a Informal Organization. |2 ericd. |
| 650 | 0 | 7 | |a Speech Communication. |2 ericd. |
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