The Role of the School Administrator in Conflict Management [electronic resource] / Edith George Mhehe.

Educational administrators cannot avoid interacting daily with diverse groups of people including teachers, students, parents, school boards, and the community around the school. Each of these groups has its own problems, needs, views, expectations, and demands which often conflict with the ideals,...

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Bibliographic Details
Online Access: Full Text (via ERIC)
Main Author: Mhehe, Edith George
Format: Electronic eBook
Language:English
Published: [S.l.] : Distributed by ERIC Clearinghouse, 1997.
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Summary:Educational administrators cannot avoid interacting daily with diverse groups of people including teachers, students, parents, school boards, and the community around the school. Each of these groups has its own problems, needs, views, expectations, and demands which often conflict with the ideals, demands, and views of others in the educational enterprise. Diagnosing conflict in a given situation is the basis for choosing an appropriate management strategy. There is no one best way of managing conflicts in educational organizations. There are, however, a number of ways, each suited to circumstances in a particular situation. Most literature suggests the basic principle in choosing a way of managing conflict is to use the approach most likely to minimize destructive aspects and to maximize the opportunity for organizational growth and development. To a very large extent, leaders' conflict mediation/management role is one of the most commonly performed, doing a great deal of work at unrelated pace, yet, never sure when they have succeeded, or when their whole organization may come down around them because of some miscalculation of which they will have initiated another conflict. (Contains 34 references.) (RS)
Item Description:ERIC Document Number: ED408642.
Physical Description:25 p.