Patron Use of and Satisfaction with Services of the Ferndale Public Library, 1997-1998 [electronic resource] : A Survey. Final Report.

This report presents the methodology and results of a patron use and satisfaction survey conducted during four one-week periods in 1997-98 at the Ferndale Public Library (Michigan). Survey questions focused on patron self-description, library use, and resource evaluation. In all, 1,424 surveys were...

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Bibliographic Details

Online Access:	Full Text (via ERIC)
Corporate Author:	Ferndale Library Board (Mich.)
Format:	Electronic eBook
Language:	English
Published:	[S.l.] : Distributed by ERIC Clearinghouse, 1998.
Subjects:	Access to Information. Interviews. Library Materials. Library Personnel. Library Role. Library Services. Library Surveys. Public Libraries. Questionnaires. Reference Services. Tables (Data) Use Studies. User Needs (Information) User Satisfaction (Information) Users (Information)