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Phone clones : authenticity work in the transnational service economy / Kiran Mirchandani.

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Bibliographic Details
Main Author: Mirchandani, Kiran, 1968-
Format: Book
Language:English
Published: Ithaca : ILR Press/Cornell University Press, 2012.
Subjects:
Call center agents > India > Social conditions.
Service industries workers > India > Social conditions.
Customer services > Social aspects > India.
International business enterprises > Social aspects > India.
Intercultural communication > India.
Identity (Psychology) > India.
Description
Physical Description:x, 174 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references and index.
ISBN:9780801477676 (pbk. : alk. paper)
0801477670 (pbk. : alk. paper)
9780801450648 (cloth : alk. paper)
0801450640 (cloth : alk. paper)

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