New business models and value creation [electronic resource] : a service science perspective / edited by Lino Cinquini, Alberto Di Minin, Riccardo Varaldo.
The contemporary economic landscape features the prevalence of the service sector in economic systems, the pervasive servitisation of manufacturing, innovations in traditional business models and new value creation models, thanks to the new possibilities offered by the web, ICT and other enabling te...
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Full Text (via Springer) |
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| Other Authors: | , , |
| Format: | Electronic eBook |
| Language: | English Italian |
| Published: |
Milan ; London :
Springer,
2013.
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| Series: | Sxi - Springer per l'innovazione ;
8. |
| Subjects: |
Table of Contents:
- Introduction
- Introduction / Lino Cinquini, Alberto Di Minin
- The fundamentals of service science
- Service science: on reflection / James C. Spohrer, Stephen K. Kwan, Haluk Demirkan
- Product servitisation / Daniele Dalli, Riccardo Lanzara
- Business model innovation paths / Henry Chesbrough, Alberto Di Minin, Andrea Piccaluga
- The transformation of the business model: business modelling / Giorgio Merli
- User-led innovation: final users' involvement in value cocreation in services industries / Francesco Sandulli
- Models of performance and value measurement in service systems / Roberto Barontini, Lino Cinquini, Riccardo Giannetti, Andrea Tenucci
- Innovative experiences in service management models
- ICTs as a condition and as an enabling driver of service science in Italy / Guido M. Rey
- The challenge of healthcare services: between process standardisation and service customisation / Sabina Nuti, Cinzia Panero
- Home healthcare services: an educative case for the development of a "service-dominant logic" approach in the marketing of high-tech services / Giuseppe Turchetti, Elie Geisler
- The management and governance of new service models in the environmental and energy sectors / Marco Frey, Francesco Rizzi.